My iPhone was blocked through Apple ID

Good afternoon, out of my stupidity, I allowed a stranger to log into my iPhone using his Apple ID and now he demands money so that I can log out of his account, what should I do, I have a box and a receipt for purchasing the device, please help.

Posted on Feb 17, 2023 4:45 AM

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Question marked as Top-ranking reply

Posted on Feb 17, 2023 6:19 AM

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


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Question marked as Top-ranking reply

Feb 17, 2023 6:19 AM in response to StasKruglov22

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


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My iPhone was blocked through Apple ID

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