I spent 1 hour with apple support on the phone with no luck trying to fix this annoying message I receive every time I try to purchase anything, sign in, check orders, etc. Help! This is annoying.
Mac Studio
It is possible that something cached is not routing your login request properly.
If you don't see the Develop menu in the Safari menu bar, choose Safari > Settings, click Advanced, then select “Show Develop menu in menu bar.”
Under the Safari Develop menu, select Empty Caches. Quit Safari. Now boot into Safe Mode (which you did already, but try it again). After doing that restart normally. Then see if the problem is gone.
My apologies if you already went through that with Apple ...
Also, did you try accessing that page from a new user account created just to test this?
It is possible that something cached is not routing your login request properly.
If you don't see the Develop menu in the Safari menu bar, choose Safari > Settings, click Advanced, then select “Show Develop menu in menu bar.”
Under the Safari Develop menu, select Empty Caches. Quit Safari. Now boot into Safe Mode (which you did already, but try it again). After doing that restart normally. Then see if the problem is gone.
My apologies if you already went through that with Apple ...
Also, did you try accessing that page from a new user account created just to test this?
Another thing to try:
Go to Safari Preferences, select Privacy, then for Cookies and web site data ... Manage web site data ... find all apple web sites and delete all of those sites' cookies, then exit Preferences, quit Safari, restart and test again.
Boot into Safe Mode according to How to use safe mode on your Mac and and try accessing the page from there. Reboot normally and try again.
Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.
Also what page are you trying to load?
The Key Wording in above is very revealing yours " Store page and try to log in " versus mine " I see I am also logged into My Apple Store Account too "
This tends to imply the User Account associate with Apple Support Community Forums may not be the same as your Apple Store Account ID
Does the user have More Than One Account with Apple ?
I am presently Logged into this Apple Support Community Website .
If I open and new Tab in Safari and surf to the Apple Store page
I see I am also logged into My Apple Store Account too
refer to image below
I am also logged into this Apple Support Community Website; if I open a new Tab in Safari and surf to the Apple Store page and try to log in, I receive the error message "The page you're looking for can't be found." You can see the screenshot above.
I already tried that with the apple support on the phone; it didn't work. I am trying to sign in to the Apple account page.
I only have one account with Apple.
Get Support Choose a product and we’ll find you the best solution
Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
I already opened an Apple Support ticket and wasted one hour of my life on the phone with the Apple support trying to fix this issue without any luck!
Have taken enough go the Users time
If we on these Forums can not fix it and an hours of your time with Apple Support can not fix this issue
Good luck with finding a solution to this computer issue
Thanks! It seems I am not the only one having this issue: The page you’re looking for can’t be foun… - Apple Community
Yes, we tried the empty caches; it didn't work.
No, I haven't tried to create a new user account.
Thanks for looking into this.
The page you’re looking for can’t be found.
