Ventura 13.2.1 (22D68) crashing nightly

Since upgrading to 13.2.1, my laptop crashes every night. The upgrade is the only change that I can think of. Before the upgrade I went two years without a crash.


Termination Reason: Namespace WATCHDOG, Code 1 monitoring timed out for service

(1 monitored services unresponsive): checkin with service: WindowServer returned not alive with context:

unresponsive work processor(s): WindowServer main thread

40 seconds since last successful checkin, 5433 total successful checkins since 60954 seconds ago (0 induced crashes), has not exited since first loaded

MacBook Pro 16″, macOS 13.2

Posted on Feb 19, 2023 5:18 AM

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Posted on Feb 22, 2023 1:45 PM

Hi Neil22R,


I wasn't having a problem starting up. The machine would crash during the night and I'd have to log in again in the morning.


After posting my original message it occurred to me that I hadn't run Parallels for a long time and maybe the most recent version of Ventura broke that software, so I ran Parallels just to do an update. It's been a few days now and my Mac has not crashed. It seems likely the culprit was an incompatibility with the older Parallels install.


This is on an Intel MacBook Pro 16"

17 replies
Question marked as Top-ranking reply

Feb 22, 2023 1:45 PM in response to Neil22R

Hi Neil22R,


I wasn't having a problem starting up. The machine would crash during the night and I'd have to log in again in the morning.


After posting my original message it occurred to me that I hadn't run Parallels for a long time and maybe the most recent version of Ventura broke that software, so I ran Parallels just to do an update. It's been a few days now and my Mac has not crashed. It seems likely the culprit was an incompatibility with the older Parallels install.


This is on an Intel MacBook Pro 16"

Feb 20, 2023 4:01 PM in response to Jon Hill

Hello Jon Hill,


The proper operation of your Mac is important, and we'd like to help. Safe mode can help isolate if not resolve many issues. See the following guidance:


"Before you begin

To start up your Mac in safe mode, you need to know what type of Mac you have.

  1. On your Mac, choose Apple menu  > About This Mac.
  2. Look at the information in the window to determine what type of Mac you have:
    • If you see an item labeled Chip, followed by the name of the chip, you have a Mac with Apple silicon.
    • If you see an item labeled Processor, followed by the name of an Intel processor, you have an Intel-based Mac.
  1. Use the corresponding set of instructions below to start up your Mac in safe mode.

Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.

Verify your Mac started up in safe mode

If you’re unsure whether your Mac started up in safe mode, you can use the System Information app to check the mode.

  1. On your Mac, press and hold the Option key, then choose Apple menu  > System Information.
  2. In the System Information app, select Software in the sidebar.
  3. In the System Software Overview, look at the value listed next to the item labeled Boot Mode.
    • Safe: The Mac is using safe mode.
    • Normal: The Mac is not using safe mode.

"

Start up your Mac in safe mode - Apple Support


Cheers.

Apr 17, 2023 9:16 PM in response to Jon Hill

G'Day Jon

Having exact same problem with MACOS Ventura crashing whenever the iMAC is idle. Called support yesterday and while person was very friendly trying to help, we only ended up rebooting into 'safe mode', however it crashed again this morning. I have several suspects (in my mind?):

1) Crashes only happened when VMW-Fusion 12 was running > removed v12 and installed v13 = not sure if cause or fixed?

2) Also suspected MS-RDP and uninstalled = latest crash there after though;

3) Also suspected Samsung 2TB SSD on exFAT = just trying to copy data to another disk then reformat to APFS;

4) Following latest crash rebooted into 'recovery mode', however mouse & keyboard (both on bluetooth) went dead and couldn't follow up on screen options;

At this stage all a guessing/testing game with no concrete results or fix? ... pretty annoying though and would like to get back to 'normal' ...


Feb 22, 2023 1:57 PM in response to Jon Hill

Hi Jon Hill,


It's good to see you were able to find a solution and posted about it for others that may encounter the same issue. If you find that the issue returns, you can always return back to this post or post again in the Apple Support Communities.


The other option would be to contact Apple Support directly if you need further assistance. You can reach out to them by clicking here: Contact - Official Apple Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.


Thanks for your time.


Cheers!


Mar 23, 2023 10:07 AM in response to Jon Hill

I thought I had resolved this issue by upgrading Parallels, but recently the crashes have again been occurring. My current theory is that it has to do with disconnecting from my external monitor, perhaps specifically while the computer, or maybe just the display, is asleep. When I open the computer to wake it up after disconnecting from my external monitor, Ethernet, and power, I am presented with the login screen. This began happening with macOS 13.2.1.

Apr 18, 2023 4:25 AM in response to Jon Hill

Same thing here; Ventura 13.2.1, 13 inch 2020 four thunderbolt 3 ports. 2Ghz 4 core i5.

Started getting issues with Ventura. Same as decribed above.


After clean install, the problems stay the same. Closing mac at night, in the morning mac starts from cold boot and says it crashed in the night. It always does it.


Any solutions yet or should I downgrade?


Regards,

Jaco

May 10, 2023 3:42 PM in response to Jon Hill

I'm having the same problem; it crashes nightly. Looking at the crash data it seem its coming from the energy save options. Since I'm running an iMac, I turn everything off; still happens. The OS is unusable. I do have an external drive connected as well. Is Apple aware and have they replicated this issue? if so, when is a fix coming?

Dec 22, 2023 5:24 PM in response to Jon Hill

I have recently installed Ventura 13.6.3 on a brand new SSD drive to run my 2017 21" iMac. The improvement in performance has been amazing, except OS Ventura keeps freezing, rebooting unexpectedly, sometimes with no software in actual use(some apps are open but not being used) This also happens sometimes when it wakes up after sleeping. I have tried re-installing Ventura, but the problem persists. Each time, I send the crash report to Apple. I know the logistics are tremendous, but it would be nice to get something back from Apple to explain why it is crashing. I can't see how rebooting in Safe Mode helps. Are you supposed to run your iMac continually in Safe Mode?

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Ventura 13.2.1 (22D68) crashing nightly

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