You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch missing icons

Apple Watch 8 missing icons after update Apple Watch OS to 9.3.1


I tried to shut down and turn on both Apple Watch 8 and iPhone 13 Pro (16.0.3) many times but did not work.


How can I fixed this?

Thank you



Apple Watch Series 8, watchOS 9

Posted on Feb 19, 2023 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2023 4:13 AM

Hello,


Was that a simple power off and turn back on?

Yes. in setting - General -Shut Down


If so, try a Forced Restart by pressing and holding BOTH the Digital Crown AND the side button until the white Apple appears on the screen (approximately 10-20 seconds).

It did not work.


I updated iPhone to iOS 16.3.1 and restart iPhone and Apple watch.

It did not work.


Unpair apple watch and pair again.

It works. All app icons appear.


Thank you Pilerman for your advice.

2 replies
Question marked as Top-ranking reply

Feb 20, 2023 4:13 AM in response to Pilerman

Hello,


Was that a simple power off and turn back on?

Yes. in setting - General -Shut Down


If so, try a Forced Restart by pressing and holding BOTH the Digital Crown AND the side button until the white Apple appears on the screen (approximately 10-20 seconds).

It did not work.


I updated iPhone to iOS 16.3.1 and restart iPhone and Apple watch.

It did not work.


Unpair apple watch and pair again.

It works. All app icons appear.


Thank you Pilerman for your advice.

Feb 19, 2023 6:21 AM in response to vfx

Wow! It looks like all of the "Stock" apps are appearing.

You say that you "shut it down".

Was that a simple power off and turn back on?

If so, try a Forced Restart by pressing and holding BOTH the Digital Crown AND the side button until the white Apple appears on the screen (approximately 10-20 seconds).


If that doesn't work or you've already tried that, I'd suggest that you run a backup of your phone and then erase the watch and start over.

Unpair and erase your Apple Watch - Apple Support


Apple Watch missing icons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.