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macbook pro not connecting with bluetooth to iPad or iPhone

I have a MacBook Pro and it will not connect via Bluetooth to my iPad Air 5th generation or my iPhone XR. MacBook Pro is running Ventura and iPad and iPhone both 16.3.1 I get the message MacBook not supported for this device.

MacBook Pro 15″, macOS 13.2

Posted on Feb 19, 2023 12:53 PM

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2 replies

Feb 20, 2023 7:36 PM in response to Gandy-d

Gandy-d Said:

"macbook pro not connecting with bluetooth to iPad or iPhone"

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Troubleshooting Mac Bluetooth:


"Reset the Bluetooth Module":

See my User Tip: Use "Reset the Bluetooth module" to Fix Constant Bluetooth Disconnections - User Tip, Looking at my first comment on it, recommended to Apple that they bring this option back. They discontinued it on ealier macOS versions.


What else to do:

Try the following, in the order provided...

  • Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait for 30 seconds, and then boot up normally, attempting another sync.


  • Try a New Admin User:

What happens when you create a new administrator user, and log int it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your macOS.


as a last resort...


  • Reinstall the macOS:

Go Here: How to Reinstall macOS from macOS Recovery - Apple Support

Important: First, Back Up your Mac:

Create a Time Machine backup of your Mac, so that you can have something to restore your Mac from, should anything go wrong with the reinstall. Take this as a learning experience, knowing to always create a backup of your Mac, prior to making any major changes to it (i.e. update installation)

Feb 20, 2023 7:25 PM in response to Gandy-d

Hi Gandy-d,

Welcome to the Apple (user-to-user) Community.


Wondering if this article can help:

How to: Share files between your Mac and Bluetooth devices – Apple Support

____________________________________________________


or, alternatively, you might want to try a different method:

How To: Sync your iPhone, iPad, or iPod using your computer - Apple Support

and

Sync content between your Mac and iPhone, iPad or iPod touch – Apple Support


What to do: If your computer doesn't recognize your iPhone or iPad - Apple Support


All the best :-)

macbook pro not connecting with bluetooth to iPad or iPhone

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