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Trouble with lightning to HDMI adapter

Is anyone else having trouble with lightning to HDMI adapters? After the last iOS update, I can no longer connect my iPad to the projector at work.

iPad

Posted on Feb 19, 2023 1:15 PM

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5 replies

Feb 21, 2023 8:56 AM in response to IpaduserShan

Hey there IpaduserShan,


We'd like to help by ruling out some possible causes, along with confirming more details to better understand what's happening:


  1. Is this an Apple-branded adapter you're using?
  2. Have you already tried another adapter, along with another HDMI cable, to rule both out as possible causes?
  3. Does the same adapter work with the projector if you test connecting a different device, other than your iPad?
  4. Sometimes unexpected behavior can be resolved with a restart: Restart your iPad
  5. You mentioned updating recently, but for compatible iPad models, the latest version is iPadOS 16.3.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.


Cheers!

Feb 21, 2023 3:07 PM in response to bruno75

  1. Is this an Apple-branded adapter you're using? YES
  2. Have you already tried another adapter, along with another HDMI cable, to rule both out as possible causes? THERE IS NO OTHER HDMI ADAPTER TO USE WITH MY IPAD AIR 3RD GENERATION.
  3. Does the same adapter work with the projector if you test connecting a different device, other than your iPad? YES, THE ADAPTER WORKS WITH AN IPAD (6th Generation) USING iOS 14.8.1.
  4. Sometimes unexpected behavior can be resolved with a restart: Restart your iPad I HAVE ALREADY RESTARTED THE IPAD AND DONE A FACTORY RESET.
  5. You mentioned updating recently, but for compatible iPad models, the latest version is iPadOS 16.3.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad. YES, I AM USING 16.3.1.


THERE ARE MULTIPLE FORUMS WITH THIS ISSUE BEING REPORTED. THE APPLE LIGHTNING AV ADAPTER WILL NOT CONNECT WITH iPadOS 16.3.1. ARE DEVELOPERS AWARE OF THIS?

Trouble with lightning to HDMI adapter

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