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macbook pro built in keyboard and mouse not working

macbook pro 13", circa 2017 on baord keyboard and mouse not working. working only with external keyboard and mouse.

how do i fix?

MacBook Pro 13″, macOS 10.15

Posted on Feb 20, 2023 11:58 AM

Top-ranking reply

kaz-k

Level 9

50,220 points

Posted on Feb 20, 2023 1:19 PM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports keyboard and track pad related error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help or error reported, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple

Service and Repair Providers for Apple Products - Official Apple Support

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macbook pro built in keyboard and mouse not working

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