Create PDF

The Quick Action "Create PDF" in Finder worked until I updated to Ventura 13.2.1 - now it tells me that "there was a problem running the action" Has anyone else having this problem?


Don't know if it is connected, but my Adobe Acrobat quit combining files when I updated to Ventura.

iMac (24-inch, M1, 2021, 2 ports)

Posted on Feb 20, 2023 12:54 PM

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Posted on Mar 26, 2023 11:41 PM

The problem with the Create PDF action in Automator is that it was built using Python code, and when Apple removed the obsolete Python 2 interpreter from Monterey 12.3 some of those actions were left orphaned.

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Mar 3, 2023 8:52 AM in response to craig.satterlee

hmm... works for me in macOS 13.2 Intel (I tried it also on FAT formatted volume).


I selected 21 .jpg files in a folder > right click > QuickActions > Create PDF → a .pdf named after the 1st .jpg is correctly created with .jpg files in the correct order in the .pdf.


Do you have any 3rd party add-ons that might intervene? An EtreCheck report could be helpful:


Using EtreCheck to Troubleshoot Potential… - Apple Community


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Mar 6, 2023 11:38 AM in response to craig.satterlee

------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: BackgroundShortcutRunner [43258] Path: /System/Library/PrivateFrameworks/WorkflowKit.framework/XPCServices/BackgroundShortcutRunner.xpc/Contents/MacOS/BackgroundShortcutRunner Identifier: com.apple.WorkflowKit.BackgroundShortcutRunner Version: 6.0 (1355.8) Build Info: Shortcuts-1355008000000000~5 Code Type: ARM-64 (Native) Parent Process: launchd [1] Responsible: siriactionsd [491] User ID: 501 Date/Time: 2023-03-06 10:49:03.1181 -0800 OS Version: macOS 13.2.1 (22D68) Report Version: 12 Anonymous UUID: 684B0019-B441-F889-52F3-A0681843AE19 Sleep/Wake UUID: F9B39DDB-D608-41FD-8FE0-A8BB417208BE Time Awake Since Boot: 280000 seconds Time Since Wake: 2116 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called Application Specific Backtrace 0: 0 CoreFoundation 0x00000001a36003e8 __exceptionPreprocess + 176 1 libobjc.A.dylib 0x00000001a314aea8 objc_exception_throw + 60 2 Foundation 0x00000001a49d2184 -[NSFileManager copyItemAtURL:toURL:error:] + 0 3 ContentKit 0x00000001e06bf36c -[WFFileRepresentation writeToFileURL:copy:overwrite:error:] + 352 4 BackgroundShortcutRunner 0x0000000100df87f0 BackgroundShortcutRunner + 100336 5 ContentKit 0x00000001e073f06c __76-[WFContentItem(CoercionConvenience) getFileRepresentation:forType:options:]_block_invoke + 84 6 ContentKit 0x00000001e073a67c -[WFContentItem getRepresentationsForType:options:completionHandler:] + 440 7 ContentKit 0x00000001e0737060 -[WFContentItem performCoercion:] + 484 8 ContentKit 0x00000001e073ef3c -[WFContentItem(CoercionConvenience) getFileRepresentations:forType:options:] + 112 9 ContentKit 0x00000001e073eff4 -[WFContentItem(CoercionConvenience) getFileRepresentation:forType:options:] + 144 10 BackgroundShortcutRunner 0x0000000100df86b0 BackgroundShortcutRunner + 100016 11 BackgroundShortcutRunner 0x0000000100df83d8 BackgroundShortcutRunner + 99288 12 IntentsFoundation 0x00000001b8bccdac _IFAsyncArrayTransform + 260 13 BackgroundShortcutRunner 0x0000000100df8194 BackgroundShortcutRunner + 98708 14 VoiceShortcutClient 0x00000001ed1417d4 -[WFContextualActionRunRequest getInputWithCompletionHandler:] + 112 15 BackgroundShortcutRunner 0x0000000100debe30 BackgroundShortcutRunner + 48688 16 BackgroundShortcutRunner 0x0000000100deb64c BackgroundShortcutRunner + 46668 17 WorkflowKit 0x000000022739e198 __60-[WFWorkflowController didFinishRunningWithError:cancelled:]_block_invoke + 104 18 libdispatch.dylib 0x00000001a331c9dc _dispatch_call_block_and_release + 32 19 libdispatch.dylib 0x00000001a331e504 _dispatch_client_callout + 20 20 libdispatch.dylib 0x00000001a332cd1c _dispatch_main_queue_drain + 928 21 libdispatch.dylib 0x00000001a332c96c _dispatch_main_queue_callback_4CF + 44 22 CoreFoundation 0x00000001a35c6d40 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16 23 CoreFoundation 0x00000001a35847c0 __CFRunLoopRun + 2036 24 CoreFoundation 0x00000001a3583878 CFRunLoopRunSpecific + 612 25 Foundation 0x00000001a448eab8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 26 Foundation 0x00000001a4507ac0 -[NSRunLoop(NSRunLoop) run] + 64 27 libxpc.dylib 0x00000001a321f45c _xpc_objc_main + 860 28 libxpc.dylib 0x00000001a321ed7c xpc_main + 108 29 Foundation 0x00000001a44ac6ec +[NSXPCListener serviceListener] + 0 30 BackgroundShortcutRunner 0x0000000100df8e90 main + 360 31 dyld 0x00000001a317be50 start + 2544 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x1a346e868 __pthread_kill + 8 1 libsystem_pthread.dylib 0x1a34a5cec pthread_kill + 288 2 libsystem_c.dylib 0x1a33de2c8 abort + 180 3 libc++abi.dylib 0x1a345eb18 abort_message + 132 4 libc++abi.dylib 0x1a344ea0c demangling_terminate_handler() + 336 5 libobjc.A.dylib 0x1a3153764 _objc_terminate() + 144 6 libc++abi.dylib 0x1a345deb4 std::__terminate(void (*)()) + 20 7 libc++abi.dylib 0x1a345de50 std::terminate() + 56 8 libdispatch.dylib 0x1a331e518 _dispatch_client_callout + 40 9 libdispatch.dylib 0x1a332cd1c _dispatch_main_queue_drain + 928 10 libdispatch.dylib 0x1a332c96c _dispatch_main_queue_callback_4CF + 44 11 CoreFoundation 0x1a35c6d40 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16 12 CoreFoundation 0x1a35847c0 __CFRunLoopRun + 2036 13 CoreFoundation 0x1a3583878 CFRunLoopRunSpecific + 612 14 Foundation 0x1a448eab8 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 15 Foundation 0x1a4507ac0 -[NSRunLoop(NSRunLoop) run] + 64 16 libxpc.dylib 0x1a321f45c _xpc_objc_main + 860 17 libxpc.dylib 0x1a321ed7c xpc_main + 108 18 Foundation 0x1a44ac6ec -[NSXPCListener resume] + 312 19 BackgroundShortcutRunner 0x100df8e90 main + 360 20 dyld 0x1a317be50 start + 2544 Thread 1: 0 libsystem_pthread.dylib 0x1a34a0e18 start_wqthread + 0 Thread 2: 0 libsystem_pthread.dylib 0x1a34a0e18 start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x1a34a0e18 start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x1a34a0e18 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x1a34a0e18 start_wqthread + 0 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x00000001a34620f5 x5: 0x000000016f01e1c0 x6: 0x000000000000006e x7: 0x0000000000000400 x8: 0x24bf116071cdd429 x9: 0x24c391618f6ed569 x10: 0x0000000000000200 x11: 0x000000000000000b x12: 0x000000000000000b x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000 x16: 0x0000000000000148 x17: 0x00000002038936d8 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x00000001fea30140 x21: 0x0000000000000103 x22: 0x00000001fea30220 x23: 0x0000000000000114 x24: 0x0000000000000000 x25: 0x00000001fea30220 x26: 0x0000000104004140 x27: 0x000000000000000f x28: 0x0000000000000000 fp: 0x000000016f01e130 lr: 0x00000001a34a5cec sp: 0x000000016f01e110 pc: 0x00000001a346e868 cpsr: 0x40001000 far: 0x0000000100e181ca esr: 0x56000080 Address size fault Binary Images: 0x1a3465000 - 0x1a349efeb libsystem_kernel.dylib (*) <3dcd49b9-b3c5-3d90-be40-a3b807cb9cd7> /usr/lib/system/libsystem_kernel.dylib 0x1a349f000 - 0x1a34abffb libsystem_pthread.dylib (*) <9f3b729a-ed04-3e65-adac-d75ad06ebbdc> /usr/lib/system/libsystem_pthread.dylib 0x1a3365000 - 0x1a33e5ffb libsystem_c.dylib (*) <14cd841b-0c7b-34a2-a342-cc6796ef9259> /usr/lib/system/libsystem_c.dylib 0x1a344d000 - 0x1a3464ffb libc++abi.dylib (*) <871cf1b2-ba2c-385b-8f92-e41f4966c38d> /usr/lib/libc++abi.dylib 0x1a3130000 - 0x1a3175d9f libobjc.A.dylib (*) <951f5871-2d10-31ac-999d-7584ad121fa6> /usr/lib/libobjc.A.dylib 0x1a331a000 - 0x1a3361fff libdispatch.dylib (*) <4d52c3a5-32e6-37a2-9d6c-23c612038354> /usr/lib/system/libdispatch.dylib 0x1a3504000 - 0x1a39dbfff com.apple.CoreFoundation (6.9) <18260df4-69a8-30d3-8175-fb8ae7ae7709> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x1a4431000 - 0x1a4e6afff com.apple.Foundation (6.9) <c62e0110-c636-396a-9cb6-c3c08392b3fa> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x1a3206000 - 0x1a3249fff libxpc.dylib (*) <413746c4-9c63-3dc4-a7c4-bbe90cf7d6b3> /usr/lib/system/libxpc.dylib 0x100de0000 - 0x100e07fff com.apple.WorkflowKit.BackgroundShortcutRunner (6.0) <a2b114e7-4087-3688-9b8d-3a6d724deead> /System/Library/PrivateFrameworks/WorkflowKit.framework/XPCServices/BackgroundShortcutRunner.xpc/Contents/MacOS/BackgroundShortcutRunner 0x1a3176000 - 0x1a3200ba3 dyld (*) <191e84f1-4b95-39c8-b253-1c1ef56c0fa8> /usr/lib/dyld 0x1e0656000 - 0x1e07bafff com.apple.ContentKit (1.0) <2edc9291-2a83-3579-8670-976497763b0e> /System/Library/PrivateFrameworks/ContentKit.framework/Versions/A/ContentKit 0x1b8bc9000 - 0x1b8bd9fff com.apple.IntentsFoundation (1.0) <ba92b745-5aa0-385e-8912-b6df6f759529> /System/Library/PrivateFrameworks/IntentsFoundation.framework/Versions/A/IntentsFoundation 0x1ed0fe000 - 0x1ed1e0fff com.apple.VoiceShortcutClient (1.0) <91ddde74-d6ac-3343-80d6-a2a3feb2b028> /System/Library/PrivateFrameworks/VoiceShortcutClient.framework/Versions/A/VoiceShortcutClient 0x227280000 - 0x22761ffff com.apple.WorkflowKit (6.0) <d0491a32-fbf6-3e7e-b2d6-6a8a045f8bd0> /System/Library/PrivateFrameworks/WorkflowKit.framework/Versions/A/WorkflowKit External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%) Writable regions: Total=308.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=308.2M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 ColorSync 528K 25 CoreGraphics 32K 2 Dispatch continuations 96.0M 1 Foundation 16K 1 Kernel Alloc Once 32K 1 MALLOC 81.3M 30 MALLOC guard page 192K 10 MALLOC_MEDIUM (reserved) 120.0M 1 reserved VM address space (unallocated) STACK GUARD 56.1M 6 Stack 10.6M 6 VM_ALLOCATE 32K 2 __AUTH 2127K 385 __AUTH_CONST 26.4M 613 __CTF 756 1 __DATA 12.5M 600 __DATA_CONST 29.7M 617 __DATA_DIRTY 2470K 241 __FONT_DATA 2352 1 __LINKEDIT 767.9M 3 __OBJC_CONST 5156K 345 __OBJC_RO 65.5M 1 __OBJC_RW 1988K 1 __TEXT 627.1M 638 dyld private memory 256K 1 mapped file 54.3M 16 shared memory 1360K 12 =========== ======= ======= TOTAL 1.9G 3561 TOTAL, minus reserved VM space 1.8G 3561 ----------- Full Report ----------- {"app_name":"BackgroundShortcutRunner","timestamp":"2023-03-06 10:49:04.00 -0800","app_version":"6.0","slice_uuid":"a2b114e7-4087-3688-9b8d-3a6d724deead","build_version":"1355.8","platform":1,"bundleID":"com.apple.WorkflowKit.BackgroundShortcutRunner","share_with_app_devs":1,"is_first_party":1,"bug_type":"309","os_version":"macOS 13.2.1 (22D68)","roots_installed":0,"name":"BackgroundShortcutRunner","incident_id":"49A214C4-3968-4B2E-8107-0B2D1E7AA589"} { "uptime" : 280000, "procRole" : "Unspecified", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Mac14,12", "coalitionID" : 565, "osVersion" : { "train" : "macOS 13.2.1", "build" : "22D68", "releaseType" : "User" }, "captureTime" : "2023-03-06 10:49:03.1181 -0800", "incident" : "49A214C4-3968-4B2E-8107-0B2D1E7AA589", "pid" : 43258, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2023-03-06 10:49:02.8472 -0800", "procStartAbsTime" : 6744600960443, "procExitAbsTime" : 6744607220751, "procName" : "BackgroundShortcutRunner", "procPath" : "\/System\/Library\/PrivateFrameworks\/WorkflowKit.framework\/XPCServices\/BackgroundShortcutRunner.xpc\/Contents\/MacOS\/BackgroundShortcutRunner", "bundleInfo" : {"CFBundleShortVersionString":"6.0","CFBundleVersion":"1355.8","CFBundleIdentifier":"com.apple.WorkflowKit.BackgroundShortcutRunner"}, "buildInfo" : {"ProjectName":"Shortcuts","SourceVersion":"1355008000000000","BuildVersion":"5"}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.apple.siriactionsd", "crashReporterKey" : "684B0019-B441-F889-52F3-A0681843AE19", "responsiblePid" : 491, "responsibleProc" : "siriactionsd", "throttleTimeout" : 10, "wakeTime" : 2116, "sleepWakeUUID" : "F9B39DDB-D608-41FD-8FE0-A8BB417208BE", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "asi" : {"libsystem_c.dylib":["abort() called"]}, "asiBacktraces" : ["0 CoreFoundation 0x00000001a36003e8 __exceptionPreprocess + 176\n1 libobjc.A.dylib 0x00000001a314aea8 objc_exception_throw + 60\n2 Foundation 0x00000001a49d2184 -[NSFileManager copyItemAtURL:toURL:error:] + 0\n3 ContentKit 0x00000001e06bf36c -[WFFileRepresentation writeToFileURL:copy:overwrite:error:] + 352\n4 BackgroundShortcutRunner 0x0000000100df87f0 BackgroundShortcutRunner + 100336\n5 ContentKit 0x00000001e073f06c __76-[WFContentItem(CoercionConvenience) getFileRepresentation:forType:options:]_block_invoke + 84\n6 ContentKit 0x00000001e073a67c -[WFContentItem getRepresentationsForType:options:completionHandler:] + 440\n7 ContentKit 0x00000001e0737060 -[WFContentItem performCoercion:] + 484\n8 ContentKit 0x00000001e073ef3c -[WFContentItem(CoercionConvenience) getFileRepresentations:forType:options:] + 112\n9 ContentKit 0x00000001e073eff4 -[WFContentItem(CoercionConvenience) getFileRepresentation:forType:options:] + 144\n10 BackgroundShortcutRunner 0x0000000100df86b0 BackgroundShortcutRunner + 100016\n11 BackgroundShortcutRunner 0x0000000100df83d8 BackgroundShortcutRunner + 99288\n12 IntentsFoundation 0x00000001b8bccdac _IFAsyncArrayTransform + 260\n13 BackgroundShortcutRunner 0x0000000100df8194 BackgroundShortcutRunner + 98708\n14 VoiceShortcutClient 0x00000001ed1417d4 -[WFContextualActionRunRequest getInputWithCompletionHandler:] + 112\n15 BackgroundShortcutRunner 0x0000000100debe30 BackgroundShortcutRunner + 48688\n16 BackgroundShortcutRunner 0x0000000100deb64c BackgroundShortcutRunner + 46668\n17 WorkflowKit 0x000000022739e198 __60-[WFWorkflowController didFinishRunningWithError:cancelled:]_block_invoke + 104\n18 libdispatch.dylib 0x00000001a331c9dc _dispatch_call_block_and_release + 32\n19 libdispatch.dylib 0x00000001a331e504 _dispatch_client_callout + 20\n20 libdispatch.dylib 0x00000001a332cd1c _dispatch_main_queue_drain + 928\n21 libdispatch.dylib 0x00000001a332c96c _dispatch_main_queue_callback_4CF + 44\n22 CoreFoundation 0x00000001a35c6d40 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16\n23 CoreFoundation 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See attached for the console log. A new diagnostic report is generated in the Console app every time "Create PDF" fails. Looks like the process BackgroundShortcutRunner is the one crashing, which is part of Shortcuts / the old Workflow app

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Feb 20, 2023 1:13 PM in response to Antoinelaf

I did that with the Acrobat but it didn't help. Since the Create PDF action was working in Finder I wasn't worried But now that isn't working either. I can't uninstall Finder can I? I did try relaunching Finder but it didn't help. Or can I uninstall Create PDF? I will look at that. Thanks.

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Feb 20, 2023 2:51 PM in response to craig.satterlee

The Create PDF Quick Action on macOS 13.2.1 works just fine when selecting mulitple PDFs to combine. It used to create a random name for the result but now it attempts to create the same named PDF as the first selected, and instead of overwriting it, it creates a version 2 of it in the Finder.

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Mar 4, 2023 1:09 AM in response to Yoav.Weiss

It works for me on intel (MBP 16”) and Apple Silicon (Mac Studio M1 Max). I did migrate my account from one to the other, and had the Service from before.


There is a shortcut for creating pdf in the Shortcuts application, but I failed to make it work. It could be user error, as I am not yet very handy with Shortcuts.

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Mar 6, 2023 4:10 AM in response to Yoav.Weiss

The Create PDF Quick Action works fine for me on my M2 Mac Mini Pro with Ventura 13.2.1, and either of my M1 MBP M1 Pro or 2020 Intel Core i7 iMac running macOS 12.6.3.


I see no problem for Apple to fix, but that does not rule out something that you may have added to macOS that causes conflict with Create PDF.

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Mar 9, 2023 12:58 PM in response to Luis Sequeira1

Thanks for this. I created 2 shortcuts. 1 to combine to PDF and save into the parent directory of original files, and one to split a PDF into multiple pages into the parent directory or original PDF. Both accessible from Quick Actions. Works great, only downside is Shortcuts asks for permission for parent directory if it hasn't received authorization for that folder before. For Desktop, I imagine this happens once, but it could get a little annoying. The alert requesting permission does respond to a press of the return key though.


You can add these to your system by clicking the links below.


Combine to PDF

https://www.icloud.com/shortcuts/3318ae68edaa48c4b434938de48866bb


Split PDF into Pages

https://www.icloud.com/shortcuts/1e3e624a20ab42f09da635412c93bacf

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