You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to set Netflix primary location on sn Apple TV

How to set Netflix primary location on an Apple TV?


I am in Canada and Netflix now requires that you define a primary location/household for your Netflix account. It seems it’s only required on TV. Is Apple TV considered a TV? I can’t see anywhere within the app to define a Netflix primary location.

Apple TV HD

Posted on Feb 20, 2023 5:06 PM

Reply
4 replies

Feb 20, 2023 6:41 PM in response to Urquhart1244

Thanks… that’s what I would have thought, but Netflix says you’re supposed to set it ON your “TV”.. and if you don’t have a TV you don’t have to set it.. gather the limits don’t apply to mobile devices..??


”How to set or update a primary location

A primary location is the main place where you watch Netflix, and is associated with your home Wi-Fi network and the devices connected to it. 

Set or update your primary location

You can set or update your primary location when signed into Netflix from a TV that is connected to your home Wi-Fi network. 

  1. From the Netflix home screen on a TV, press left to open the app menu. 
  2. Select Get Help > Manage primary location
  3. Select Set by Email or Set by Text. A verification link will be sent to the account email address or phone number. Verification links expire after 15 minutes. 
  4. NOTE: If you have not added a phone number or email address to your account, you will only see one option. 
  5. If you do not receive the verification link by email or text, click Resend Email or Resend Text. Or you can choose another option or select Remind Me Later
  6. Select Review Request in the email, or tap the link in the text message, then Review Request to continue. 
  7. Select Set Primary Location
  8. You will see a confirmation on your TV screen and receive a confirmation email. Select Continue to Netflix to start watching.“

Feb 21, 2023 5:14 AM in response to Urquhart1244

Yeah, read that… would have preferred to set it explicitly as I logged into Netflix on my brother’s TV when I was there and if kids go on Netflix there and it picks that location instead of home, then I have to go and figure out how to change it after the fact 😏 Thought it is just easier to set explicitly.. and it’s done and don’t have to think about it.. just can’t see anywhere to actually do it 🤷🏽‍♂️

How to set Netflix primary location on sn Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.