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my keyboard is stuck at the bottom of the screen!

whenever i open a link or something, and i try use the keyboard, it always opens up at the bottom, and i can never ever get it to come back in the normal keyboard orientation, look at the picture, you can see the keyboard is at the bottom and all you can see is the arrows or the done button, how do i fix this

iPhone 13 Pro Max, iOS 16

Posted on Feb 21, 2023 3:47 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2023 5:41 PM

Hi there mus_m04,


When an external keyboard is connected to your device, either by Bluetooth or directly, it is expected for the on-screen keyboard to automatically hide itself. If the keyboard is missing whenever you try to type, we would recommend disabling Bluetooth to ensure nothing nearby is being recognized as a Bluetooth keyboard by your device. You can get instructions on disabling Bluetooth here: Use Bluetooth and Wi-Fi in Control Center - Apple Support


If an external keyboard is not the cause, try the following steps to further isolate what is, and work toward a resolution:


  1. Close Safari: Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone: Restart your iPhone - Apple Support
  3. Make sure you have the latest iOS version for your iPhone: Update your iPhone or iPad - Apple Support
  4. Clear your Safari history and data: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Feb 22, 2023 5:41 PM in response to mus_m04

Hi there mus_m04,


When an external keyboard is connected to your device, either by Bluetooth or directly, it is expected for the on-screen keyboard to automatically hide itself. If the keyboard is missing whenever you try to type, we would recommend disabling Bluetooth to ensure nothing nearby is being recognized as a Bluetooth keyboard by your device. You can get instructions on disabling Bluetooth here: Use Bluetooth and Wi-Fi in Control Center - Apple Support


If an external keyboard is not the cause, try the following steps to further isolate what is, and work toward a resolution:


  1. Close Safari: Close an app on your iPhone or iPod touch - Apple Support
  2. Restart your iPhone: Restart your iPhone - Apple Support
  3. Make sure you have the latest iOS version for your iPhone: Update your iPhone or iPad - Apple Support
  4. Clear your Safari history and data: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support


Cheers!

my keyboard is stuck at the bottom of the screen!

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