I have tried connecting both my iPhone 11 and my iPad Air 4G (both running iOS 15.7) to my new M1 Macbook Pro (running Monterey 12.6.3) and have gotten "Unknown Error 7004" repeatedly. All three devices are confirmed to be signed in with the same Apple ID. I was hoping to upgrade my iOS devices to iOS 16.#.#, but will not do so until I can run a backup.
Thanks.
MacBook Pro 16″, macOS 12.6
If you are attempting to connect your iPhone to your Mac while using a Bluetooth connection, then it is not going to work. You cannot connect an iOS device to a macOS device with a Bluetooth connection.
You may create a backup of your device on your mac by following the instructions in this guide published by Apple 👉 How to back up your iPhone with your Mac
Axel F.
There is a resolution provided in another discussion with the same subject 👉 here. I hope that the guidance provided in the link helps you out.
Axel F.
Thanks. I neglected to say that I was attempting to connect using wired USB connections via the original Apple cables provided with the devices. I have previously backed up without issue via a wired connection, but started receiving 7004 unknown errors tonight.
Unknown Error 7004
