imessage photos on airplane wifi

Hi citygoose85,

Thank you for participating in the Apple Support Communities. We understand when you receive a photo or video in Messages when you're on a flight it takes a long time to download. The main issue is going to the Wi-Fi you're using on the plane. It may have bandwidth restrictions. If you're using a VPN, this may cause the connection to be even slower. So you may want to temporarily remove any VPN or profiles you have installed to see if the issue improves.

"Delete the app and its configuration profile 

To delete an app and its configuration profile, follow these steps. 

1. Delete the app 

• Touch and hold the app until it jiggles.
• Then tap the delete button  in the upper-left corner of the app to delete it. If you see a message that says, "Deleting this app will also delete its data," tap Delete.

2. If the app has a configuration profile, delete it.

• Go to Settings > General > Profiles or Profiles & Device Management,* then tap the app’s configuration profile.
• Then tap Delete Profile. If asked, enter your device passcode, then tap Delete.

3. Restart your iPhone, iPad, or iPod touch."

These steps are from this article: How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch.

Take care.

Hi citygoose85,

There are recommended Wi-Fi and network settings to ensure your device can send and receive messages as expected. If you've isolate the issue to only the Wi-Fi network on the flight you can also check you SMS/MMS settings with the help of the guide here: Set up Messages on iPhone - Apple Support

If the issue continues, reach out to Apple Support directly to further assist.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Best.