You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mhdnaseel
mhdnaseel Author
User level: Level 1
5 points

Iphone 13pro Max display issue

I'm using iPhone 13 pro max and the screen just went white while using. I can hear it ringing when calls are coming but I can answer it also. Its working but display is white. I have tried to do a hard restart, reset and tried to restore through iTunes but none of above worked. I have not dropped this phone once since I got it. Phone is out of warranty.

After visiting the service sender they put me a quotation of rupees 35758/-. My warranty was ended just before 30days.

Also please respond and report any regarding this issue.

iPhone 13 Pro Max, 16

Posted on Feb 23, 2023 9:22 AM

Reply
Question marked as Top-ranking reply
User profile for user: H1290
H1290
User level: Level 5
6,315 points

Posted on Feb 23, 2023 9:28 AM

Hello mhdnaseel!


Follow these steps to help with your frozen iPhone 13 Pro Max:


If your screen is black or frozen
Follow the steps for your device.
1.On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
2.Press and quickly release the volume up button.
3.Press and quickly release the volume down button.
4.Press and hold the side button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.


Complete troubleshooting tips are listed in the Apple Support article:


If your iPhone won't turn on or is frozen


If this condition persists, get in touch with Apple Support for further assistance:


Get Support


I hope this is helpful. Good Luck!



View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: H1290
H1290
User level: Level 5
6,315 points

Feb 23, 2023 9:28 AM in response to mhdnaseel

Hello mhdnaseel!


Follow these steps to help with your frozen iPhone 13 Pro Max:


If your screen is black or frozen
Follow the steps for your device.
1.On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
2.Press and quickly release the volume up button.
3.Press and quickly release the volume down button.
4.Press and hold the side button until you see the Apple logo.
If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.


Complete troubleshooting tips are listed in the Apple Support article:


If your iPhone won't turn on or is frozen


If this condition persists, get in touch with Apple Support for further assistance:


Get Support


I hope this is helpful. Good Luck!



Reply

Iphone 13pro Max display issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up