You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My home bottom key is not functioning and it's not permitting me to open my phone iphone 7plus

My home bottom key is not functioning and it's not permitting me to open my iphone 7plus

Posted on Feb 23, 2023 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2023 10:34 PM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 23, 2023 10:34 PM in response to kofiad

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.


If Touch ID isn't working on your iPhone or iPad - Apple Support

My home bottom key is not functioning and it's not permitting me to open my phone iphone 7plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.