You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
So if it's on off mode everything is fine but on noice cancelation or transparency it sounds terrible if u do any move it does cracking noise and other headphone has some issues too. Well can I get free replacement still even tho It's not on warranty?
Here is the Apple service notice: AirPods Pro Service Program for Sound Issues - Apple Support
Per Apple: The program covers affected AirPods Pro for 3 years after the first retail sale of the unit.
Here is the Apple service notice: AirPods Pro Service Program for Sound Issues - Apple Support
Per Apple: The program covers affected AirPods Pro for 3 years after the first retail sale of the unit.
Hi Cookie_I, welcome to the Apple community
I hope you are doing well 🤗
It is difficult to know whether you can have replacement AirPods for free because we need to know your situation : AirPods purchase date, physical damage and other points.
I invite you to contact Apple Support to organize a repair: https://getsupport.apple.com
See you soon👋
Julio
Here are the instructions to follow:
Oh thanks and how can I check it? I got them from friend and idk when he bought them. I checked serial number but tells me to choose date when I don't know. Should I just call support?
Thanks I guess I'll just contact apple support only option is to call so I can schedule the call
Can I still get free airpods pro replacement due to cracking noise? They are off waranty?
