APPLE ID AND APPS LOCKED

Hello, i had a billing issue that is now resolved and i cant update any apps and my apple ID is locked. I need to be able to update my apps on my phone to pay certain bills before its too late and i get charged extra. please help.


Posted on Feb 24, 2023 7:54 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2023 7:57 AM

Hello,


You must contact Apple for help when you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 24, 2023 7:57 AM in response to Jennfrank33

Hello,


You must contact Apple for help when you see a message saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Feb 24, 2023 7:56 AM in response to Jennfrank33

Is your Apple id disabled in the App Store and iTunes? There. Is something wrong with your account that cannot be fixed at your end. Please Contact - Official Apple Support for further help with this issue.


Is your Apple id not disabled but locked? See this:


If you see one of the following messages, your Apple ID locked automatically to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account has been disabled due to security reasons"
  • "This Apple ID has been locked due to security reasons"

You need to reset your password to regain access. Find out how to reset your password

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APPLE ID AND APPS LOCKED

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