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Lucy2512 Author

Level 1

4 points

Screen glitching

I have an iPhone 13 Pro, about a year old, and it is in great condition. It fell off of my bed last night, probably about two foot in height. Now everytime my screen wakes up there is a white block of colour across the bottom keyboard portion that starts to fade after about ten seconds. It seems to be getting worse progressively as in staying for longer. The screen didn’t crack, and I’m having no issues with the screen reacting. Is there any way I can fix this?

iPhone 13 Pro, iOS 16

Posted on Feb 25, 2023 3:13 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Feb 25, 2023 3:21 AM

It (some internal component) may have suffered falling down but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Screen glitching

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