Upgraded to 16.3.1, and now my Files folder shortcuts are gone

Question

Level 1

49 points

Upgraded to 16.3.1, and now my Files folder shortcuts are gone

I do a lot of downloading of data, photos, et al, on my iPad and having a long list of folder shortcuts in my Files app really speeds things along. Since that also integrates into saving from Safari and other apps, it's really useful to me.

The problem is that once I upgraded to 16.3.1 this morning and rebooted, all of those shortcut folders are missing from the left side pane of my Files app. Is there some setting that's changed? Can I get them back? I didn't want to try to recreate the long list, since it would probably override my old savings if I did that. But if it's all I can do ... ok.

Anyone seen this? If so, any ideas of how I can remedy?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Feb 26, 2023 11:57 AM

Reply

Answer 1

Top-ranking reply

MichelPM

Level 10

81,525 points

Feb 26, 2023 2:01 PM in response to Chappsnet

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.

For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,

1. Press and release the volume button closest to the top Power button

2. Then immediately press and release the volume button farthest from the top Power button.

3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.

Best of Luck to You!

Reply

Answer 2

Chappsnet Author

Level 1

49 points

Feb 27, 2023 7:23 AM in response to MichelPM

I did that - and always do that when I perform an upgrade. Didn't help. But, all of my folder shortcuts miraculously appeared this morning. Perhaps some sort of reindexing was occurring, or ... ?

Reply

Upgraded to 16.3.1, and now my Files folder shortcuts are *gone*

Similar questions

Upgraded to 16.3.1, and now my Files folder shortcuts are gone