When I send an iMessage to wife’s iPhone ( which was my phone previously) they are being sent to our landline. If I phone her the call goes through normally. What is happening and how can I fix this so she does receive iMessages from me?”
FireTVStickLite,
Hello Eamonn210,
To clarify, does this issue occur when other people text your wife as well? If so, we suggest that you verify the phone number the is enabled for iMessage, on her iPhone. Here's how:
"Set up your phone number
On your iPhone:
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
If you use this feature and share your Apple ID with someone, you can't prevent them from seeing your conversations. Instead of using the same Apple ID as someone else, set up Family Sharing.
Remove your phone number
If you don't want calls or messages for your iPhone on your iPad, iPod touch, or Mac, you can remove your phone number. There are two ways to do this:
More details here: Add or remove your phone number in Messages or FaceTime
Let us know if this helps.
Cheers
Hello Eamonn210,
To clarify, does this issue occur when other people text your wife as well? If so, we suggest that you verify the phone number the is enabled for iMessage, on her iPhone. Here's how:
"Set up your phone number
On your iPhone:
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
If you use this feature and share your Apple ID with someone, you can't prevent them from seeing your conversations. Instead of using the same Apple ID as someone else, set up Family Sharing.
Remove your phone number
If you don't want calls or messages for your iPhone on your iPad, iPod touch, or Mac, you can remove your phone number. There are two ways to do this:
More details here: Add or remove your phone number in Messages or FaceTime
Let us know if this helps.
Cheers
iMessages
