Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment and Shipping Not Working

today, I entered a new card to my Apple Pay. Then tried to view my payment and shipping info, but I cannot enter with my Face ID. I restarted my device and it still does not work. What’s going on? Is the system access down? Please advise. Thanks.



iPhone 13 Pro Max

Posted on Feb 27, 2023 8:54 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2023 9:34 AM

Turn off Face ID in Settings then try with passcode.

You may need to reset Face ID

Similar questions

3 replies

Payment and Shipping Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.