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iCloud Is Double Counting my Storage Usage In OSX 13.2.1

Hiya


I keep my music library of around 400 GB in iCloud with optimise storage switched on. However this is not reflected accurately within the storage application on macOS. It's counting my iCloud usage separately to my on disk cash and reflecting on both within the storage usage, I will illustrate this with screenshots to follow.


It appears this issue has been known about for a while and to me is quite serious because the storage app should accurately reflect how much space is left on the desk.


Does Apple have any indication as to whether they know about this problem and if it's on the roadmap to be fixed?


As you will see in my screenshots, I actually have around 500 GB left on my disk however the storage app exposes a lower figure. Upon investigation the difference appears to be the size of my iCloud drive. Screenshots attached.


N.B. please note the file size of the iCloud note in storage versus the music note, which is the same set of files....

It's a technicality, but it's bugging me and it's wrong and has been wrong for quite a few versions now.


Many thanks in advance


G


MacBook Pro 16″, macOS 13.2

Posted on Feb 27, 2023 4:00 PM

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Mar 1, 2023 2:38 PM in response to GMan_LDN

Hey there GMan_LDN,


If you haven’t already, use the First Aid feature of Disk Utility and see if this has any impact on the issue. “Disk Utility can find and repair errors related to the formatting and directory structure of a Mac disk. “ Here’s how to do this:


  1. Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
  • Apple silicon: Turn on your Mac and continue to press and hold the power button until you see the startup options window. Click the gear icon labeled Options, then click Continue.
  • Intel processor: Turn on your Mac, then immediately press and hold these two keys until you see an Apple logo or other image: Command (⌘) and R.


  1. You may be asked to select a user you know the password for. Select the user, then click Next and enter their administrator password.
  2. From the utilities window in macOS Recovery, select Disk Utility and click Continue.


Select your disk in Disk Utility


Choose View > Show All Devices (if available) from the menu bar or toolbar in Disk Utility.




The sidebar in Disk Utility should now show each available disk or other storage device, beginning with your startup disk. And beneath each disk you should see any containers and volumes on that disk. Don't see your disk?


In this example, the startup disk (APPLE SSD) has one container and two volumes (Macintosh HD, Macintosh HD - Data). Your disk might not have a container, and it might have a different number of volumes.


Repair volumes, then containers, then disks


For each disk that you're repairing, start by selecting the last volume on that disk, then click the First Aid button or tab.


In this example, the last volume on the disk is Macintosh HD - Data.


Click Run to begin checking the selected volume for errors.

  • If there is no Run button, click the Repair Disk button instead.
  • If the button is dimmed and you can't click it, skip this step for the disk, container, or volume you selected.
  • If you're asked for a password to unlock the disk, enter your administrator password.


After Disk Utility is done checking the volume, select the next item above it in the sidebar, then run First Aid again. Keep moving up the list, running First Aid for each volume on the disk, then each container on the disk, then finally the disk itself. 


The order of repair in this example was Macintosh HD - Data, then Macintosh HD, then Container disk4, then APPLE SSD.

   

When done, quit Disk Utility. If you used Disk Utility from macOS Recovery, you can now restart your Mac: choose Apple menu > Restart.”


How to repair a Mac disk with Disk Utility - Apple Support


If the issue continues after that, reach out to Apple Support at the following link so they can look further into this with you:


Contact - Official Apple Support


Take care.

iCloud Is Double Counting my Storage Usage In OSX 13.2.1

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