You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My beats are not working I forgot the device on my phone and whenever I open them by my phone it’s not working

I forgot a device on my iPhone the device was Beats Solo pro and they won’t pop up on my screen when I open them around my phone

iPhone XR

Posted on Feb 27, 2023 7:06 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2023 1:17 AM

Check the sound settings

On your iOS device, go to Settings > Bluetooth and select your Beats. On your Mac, choose Apple () menu > System Preferences, click Sound, then select your Beats product in the Output and Input panes. On your PC, go to the sound settings and select your Beats as the playback/recording device.


If you can't connect to your wireless Beats product

1 reply
Question marked as Top-ranking reply

Feb 28, 2023 1:17 AM in response to Jaymoneyson

Check the sound settings

On your iOS device, go to Settings > Bluetooth and select your Beats. On your Mac, choose Apple () menu > System Preferences, click Sound, then select your Beats product in the Output and Input panes. On your PC, go to the sound settings and select your Beats as the playback/recording device.


If you can't connect to your wireless Beats product

My beats are not working I forgot the device on my phone and whenever I open them by my phone it’s not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.