Airpod pro2 and my spatial sound feature
my spatial sound feature turns off automatically to stereo only when i go into settings go into view and hear how it works then it switches to spatial audio by itself. i need help.
User profile for user:
WinsC1
User level:
Community Specialist
Hey NguyenThuc,
We'd recommend reviewing this article as it provides information and requirements for using spatial audio with AirPods: Listen with spatial audio for AirPods and Beats - Apple Support
"Turn on spatial audio
Learn how to turn on spatial audio on your iPhone, iPad, Mac, or Apple TV.
Turn on spatial audio on your iPhone or iPad
- Make sure that you're wearing your AirPods Pro (1st or 2nd generation), AirPods Max, AirPods (3rd generation), or Beats Fit Pro, and that they're connected to your iPhone or iPad.
- Open Control Center on your iPhone or on your iPad.
- Touch and hold the volume control to turn on spatial audio while you're playing multichannel content or Spatialize Stereo while you're playing two-channel stereo content. This also shows you the status icons.
- When you turn on spatial audio with head tracking, audio adjusts based on your head movement. To turn on spatial audio and dynamic head tracking, tap Head Tracked. To turn on spatial audio only, tap Fixed. To turn off spatial audio and dynamic head tracking, tap Off."
If that's not working as expected, we'd recommend contacting Apple Support for assistance here: Get Support
Thanks!