Applecare+ was put on wrong device.

I bought 2 iPad Pros of identical spec but with 2 different engravings. I ordered one with Applecare+ and the other without. When I received the iPads I found that the one that should have the AppleCare+ does not and the one that shouldn’t does have it. I checked and I did in fact put them on the right ones when I ordered them and Apple seems to have made the mistake. Is there any way I can get the AppleCare+ on the correct device?

iPad Pro, iPadOS 16

Posted on Feb 28, 2023 9:19 PM

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Posted on Feb 28, 2023 9:45 PM

Call Apple at 800+275-2273 and ask to be transferred to the Applecare division - explain the problem and ask what the easiest solution is.

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Applecare+ was put on wrong device.

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