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Keynote remote not working

Having difficulty connect keynote remote between my Iphone 13 pro and Ipad pro 2nd gen. both have keynote apps updated to version 12.2.1. Please help

iPhone 13 Pro

Posted on Mar 1, 2023 1:08 AM

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Posted on Mar 2, 2023 7:43 PM

Yes i did all these, but my iphone doesn’t appear on the list of the remote devices, and vice versa. so I can’t execute steps 7 & 8. I’m connected to the same wifi network as well. But if I pair my macbook and ipad, they can see each other.

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Mar 2, 2023 7:43 PM in response to Michele_4_411

Yes i did all these, but my iphone doesn’t appear on the list of the remote devices, and vice versa. so I can’t execute steps 7 & 8. I’m connected to the same wifi network as well. But if I pair my macbook and ipad, they can see each other.

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Mar 2, 2023 5:07 PM in response to Fawkes_Barako

Hi Fawkes_Barako,


We'd love to help you get the issue resolved, so you can get through your presentation seamlessly. To connect the remote, please follow the steps below.


"Link Keynote Remote to another iPhone or iPad


You can play your presentation on iPhone or iPad and remotely control it with another.


  1. Turn on Wi-Fi on both devices.
  2. Open your Keynote presentation on the device with the presentation.
  3. Tap the More button  in the toolbar, tap Allow Remote Control, then turn on Enable Remotes.
  4. On the device that you want to use as a remote, open the Keynote app.
  5. Tap the Keynote Remote button  in the toolbar. If you don't see the Keynote Remote button, tap the Back button , then tap the Keynote Remote button.
  6. On your iPhone or iPad, tap Continue.
  7. On the presentation device, tap Link next to the remote device.
  8. Make sure that the four-digit passcode that appears matches on your devices, then click Confirm.


After you link your devices, learn how to use Keynote Remote."


Reference: Use Keynote Remote to control your Keynote presentation - Apple Support


Please Note, if you're having trouble connecting with the above steps, try making sure the devices are connected to the same Wi-Fi network.


Cheers!



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Mar 3, 2023 8:44 AM in response to Fawkes_Barako

Hello Fawkes_Barako,


If this issue continues after following the steps outlined in that article, then we would recommend reaching out to Apple Support next. They would be the best equipped to look into this issue further. Connect with them using this: Contact - Official Apple Support


Take care!

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Keynote remote not working

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