This is the third time now my iphone 13 pro max has shut off randomly. Fully charged and no apps open. It takes a good 10-30 mins to manage to turn it back on. Has it happened to anyone else?
iPhone 13 Pro Max, iOS 16
Hey there mirelav19,
Go through the following steps if your iPhone is shutting off unexpectedly. They could explain what’s goin on:
“Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.”
Take care.
Hey there mirelav19,
Go through the following steps if your iPhone is shutting off unexpectedly. They could explain what’s goin on:
“Check your software
Make sure that your device has the latest version of iOS or iPadOS and that your apps are up to date. If the issue continues after updating your software and apps, check your hardware.
Check your hardware
On an iPhone 6 or later, check your battery health under Settings > Battery > Battery Health.
If your battery doesn't need service, and your iPhone, iPad, or iPod touch continues to frequently restart or turn off, contact Apple Support.”
Take care.
iphone 13 pro max shutting off randomly
