iPhone Green Screen

My new Iphone 14 pro max is just under 5 months old and suddenly yesterday, it starts flickering green lines on screen while using and after 2-3 hours, the entire screen turned green. This is really a serious issue seen in new pro and pro max models of iPhone, Apple must do something regarding this.

I am happy that due to green issue in my iPhone I was faced the lots of pain due to this.

Now i sell my iPhone and happily purchase Samsung.

Now I phone is not giving quality for money, worst experience of iPhone....company only making profit and ignore customer. I think company should do all such green issue free of cost even the phone is not under warrantee.

We all take owth that we will never use apple product again.

Worst service

I tried all these, I gave the phone to Apple care service.., They charged be Rs. 1750 for the diagnosis and came back the next day and told that it is a hardware issue. But dint give me a proper solution why this happend. Instead asked me to change the display for Rs31500.

How Apple can help?

Since it is out of warranty even the Apple support centre doesnt help and join hands with the service centre and foll us on this.

Atlast i have to spend a Rs 31500 to restore my iphone or just throw it in the garbage.

My Phone is only 1.5 years old.

Apple was a trusted brand once.

This is a very serious issue & needs to be addressed.

My dad uses an iPhone 13 Pro Max and is facing white screen issues after updating the iPhone.

Apple was a trusted brand once. Because of your false update, we have to bear the cost, why is that so??

It's APPLE fault Apple should resolve it for free.

Apple hasn’t mentioned to any of the iPhone users that you shouldn’t update this version, it all the iPhone all the time, and when there is a big update it pups up to update it, so my dad did it, and after updating the iPhone, it turned into a white screen.

What is the resolution for this issue? Seems like a World Wide Issue!

FYI: There is no single damage on my dad's device

My iPhone 13 (1 year 7 months old) screen turned green. contacted customer care and went to the service center they said that the screen has to be replaced and it cost 28500/- totally disappointed with Apple.

Try connecting it to latest version of iTunes on PC using USB cable and force restart the phone.

i had similar issue which got resolved after I did the same procedure.

1. Connect USB cable to PC
2. open iTunes app
3. connect USB cable to iPhone
4. force restart - press volume up key and release immediately , then press volume down key and release immediately. Then press and hold power button.

repeat this steps at least 3-4 times.

See if this works. Coz it surely worked for me.

all the best

Yes! The same thing happened to my phone this morning, Its only 14 months old and apple said I have to replace the screen for more than $400 which is ridiculous given the fact that there have been so many cases of green screens recently. I hope Apple do the right thing and look into this.

If your device is still within support coverage, please contact apple support. For us who’ve using the unit for >1 year, was asked to replace the lcd charge to customer.

It seems more and more iphone 13 users are experiencing this issue. Apple community moderator, please hear us

I am just wondering why Apple company didn’t try to fix the green screen of death. I am using I phone 13 pro, which has the problem of green screen of death. When I contact to Apple support, I was told to change the display. Speechless! I think it is a time to stop using Apple products.

Dear scammers of Apple, I updated my iPhone 14 Pro Max to iOS 16.5 and 4-5 days after the updated had the deadly green screen issue. Pathetic that you charge $1500+ for a phone which you sold as a new version of the phone with a new software! How do I fix this issue? Charging customers $400 to change screens for an issue you cannot resolve? Premium price for premium ****? When does the acceptance of fault come into your picture?

My iphone 13 pro max just turned green screen of death all of a sudden.

You pay the premium amount thinking of the quality associated with apple, but now not so sure.

Will think twice before purchasing an iphone next time.

Had to pay out of pocket for a manufacturing defect.

Shame apple has not released a public statement on this.

Did you try calling apple support and asking for an exception? Since the green screen was caused by them and not the user. That’s what worked for me with my phone being out of warranty, you just have to be persistent and explain the situation well. Also had it checked and a diagnostic report was given at the istore stating that there’s no physical or water damage to my phone, then I was granted a one time LCD replacement free of charge. Only had to pay for the diagnostic

Faced the Same issue , Apple does not acknowledge it as a product bug even though I saw multiple people with same problem when I was at the Apple genius bar .. paid for the replaced screen.. my phone was 1.5 years old and I realise from all the comments that most of them had problem after 1.4 -1.5 yrs !!!

it’s most likely a bad batch issue so surprising how they won’t acknowledge it.. new screen warranty is only 90 days and they couldn’t commit that this same issue won’t come in the new screen after 90 days.

Check if it is a temporary glitch, by using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above;
• Using the "Apple Store" app, available and downloadable from AppStore.

I too have same case... and Paid 31.5 K INR.. and my 13 pro was just over 1 year. I could not digest why should I pay for Apple hardware problem( as they used substandard components at premium cost)..