iPhone Green Screen
My 13 Pro is facing the green screen of death issue, what can be done to fix it?
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 15
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My 13 Pro is facing the green screen of death issue, what can be done to fix it?
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 15
Check if it is a temporary glitch, by using these gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Facing the Green screen issue in 13 Pro. Managed to do a backup somehow by guessing where the screen buttons would be. But Green screen still there after factory restore. This does seem to be a product defect and customers are made to pay for it. I am not going to buy anything beyond SEs in future.
I am facing the same issue, can apple help to rectify with next ios update?
Tôi cũng bị như vậy ngày hôm qua, sau 16 tháng sử dụng. Tôi đã đến đơn vị ủy quyền để tư vấn và họ báo giá thay màn hình mới là khoảng 9 triệu Việt Nam Đồng, tương đương 50% giá trị máy. Rõ ràng đây là lỗi sản phẩm hàng loạt của Apple thì hãng nên có chính sách hỗ trợ hợp lý đối với người dùng.
I had the same problem yesterday, after 16 months of use. I went to an authorized unit for advice and they quoted a new screen replacement price of about 9 million Vietnam Dong, equivalent to 50% of the machine's value. Obviously this is a mass product error of Apple, the company should have a reasonable support policy for users.
I took it to an Apple service center. They said many phones are coming in with that problem. I had to pay over $100 to get it fixed since I depend on my phone for everything. Apple, will you reimburse the cost? This is supposedly due to software update.
No need for screen replacement
Try putting your phone in freezer lol I know it’s little strange but it’s the only thing that works for mine. If I put it to sleep it won’t wake back up till I put it in freezer. I’ve tried EVERYTHING hope it helps someone. I really hope apple does right thing as well! I took really really good care of my phone cuz I’m a little tough on them and this is what I get lol I was so ******
My iphone green screen issue please help me
Apple should take responsibility for this issue and give exception to all for tis issue
My device there’s no physical or water damage to my phone
Yes! The same thing happened to my phone this morning, Its only 14 months old and apple said I have to replace the screen for more than $400 which is ridiculous given the fact that there have been so many cases of green screens recently. I hope Apple do the right thing and look into this.
Happened to my IPhone 13 Promax this morning. Barely 13 months of use. Suddenly became green while using IMessage. Took it to the service center, they are charging me 22,000Php to replace the screen. This excluding the charge for diagnosis.
My new Iphone 14 pro max is just under 5 months old and suddenly yesterday, it starts flickering green lines on screen while using and after 2-3 hours, the entire screen turned green. This is really a serious issue seen in new pro and pro max models of iPhone, Apple must do something regarding this.
I just got the green screen on my 13 pro max. It was running well all the while. The iOS was only updated recently so it should be related to the software.
Found an online repair software Tuneskit that claims can repair the issue by plugging in the iPhone to the laptop. It requires a paid subscription so I did not pursue.
Ive also just checked 3rd party shops are offering repair of the green screen problem in 20mins.
It seem like the problem is affecting mostly iPhone 13 models after the iOS update.
I am just wondering why Apple company didn’t try to fix the green screen of death. I am using I phone 13 pro, which has the problem of green screen of death. When I contact to Apple support, I was told to change the display. Speechless! I think it is a time to stop using Apple products.
I too have same case... and Paid 31.5 K INR.. and my 13 pro was just over 1 year. I could not digest why should I pay for Apple hardware problem( as they used substandard components at premium cost)..
I had faced similar issue of green screen after 19 months of purchase. When I asked the service centre they said it will be Rs 33530/- and also when I asked to return the old display they said the return of old one would cost extra 6000/-. I don’t understand the logic of charging extra when we are already paying for the new replacement screen. To return back the old one why they are charging extra? I have been an iPhone user for more than 10 years of various models but I am very unhappy with the quality of phones that are produced now as frequently there are problems coming for these new iPhones. Hope company looks into it or else many unhappy customers like me will just go for other models and long term it will be questionable for apple to sell and find loyal customers to buy their products. I lost trust and very unhappy with their service
iPhone Green Screen