iPhone Green Screen

Dear scammers of Apple, I updated my iPhone 14 Pro Max to iOS 16.5 and 4-5 days after the updated had the deadly green screen issue. Pathetic that you charge $1500+ for a phone which you sold as a new version of the phone with a new software! How do I fix this issue? Charging customers $400 to change screens for an issue you cannot resolve? Premium price for premium ****? When does the acceptance of fault come into your picture?

It's crazy that this is an ongoing issue with this phone that has been documented as being a non user error issue. This can randomly happen at anytime without the device being dropped or exposed to water etc. Clearly a manufacturer problem that we the users have to be out of pocket to repair. There should at least be a procedure in place for this

No Tara, Apple will not do the right thing on this.., Apple Support and Apple Service centre join hands to fool the customers and mint money on this. Even I had the issue and they asked me to replace the display for INR 31500 in India. What a Scam . My phone is just 15 months old.

I recently encountered a similar problem where my phone display suddenly turned green. I knew the phone was working coz I was able to unlock my phone by memory of the keypad. I took it to an Apple outlet where they told me that my display is damaged and needs to be replaced. And this would cost me 32000/-.

this happened on 26th August 2023.

then for the next two days my phone was switched off. On 31st August when I switched it on again the display turned to a moss green colour and had horizontal flickering lines.

today, on 1st September 2023 the green display was lighter, so I connected the phones to iTunes on my PC and force started it two times and the green display suddenly disappeared and my phone is back to normal.

I don’t know how it happened. But had encountered a similar problem in February 2023. Then also the problem was fixed after connecting it to iTunes.

As I am not technically sound and knowledgeable. I feel it is magic that made it work 🤣🤣🤣🤣.

i only hope that I don’t encounter the problem again.

and yeah, when my phone was in hulk mode. I kept taking screenshots. And today when I opened my gallery it was full with them. And it was not the green display. It was a picture of my screen.

hope this is helpful to someone. I know it says nothing much.

I had the same issue with my iPhone 13 max pro. Then I tried in many ways and finally needed to replace the display with another one with 41000/- BDT. That's one-third of the brand new whole 13 pro max pricing! Apple should take action on this now due to its reputation.

Tôi cũng bị như vậy ngày hôm qua, sau 16 tháng sử dụng. Tôi đã đến đơn vị ủy quyền để tư vấn và họ báo giá thay màn hình mới là khoảng 9 triệu Việt Nam Đồng, tương đương 50% giá trị máy. Rõ ràng đây là lỗi sản phẩm hàng loạt của Apple thì hãng nên có chính sách hỗ trợ hợp lý đối với người dùng.

I had the same problem yesterday, after 16 months of use. I went to an authorized unit for advice and they quoted a new screen replacement price of about 9 million Vietnam Dong, equivalent to 50% of the machine's value. Obviously this is a mass product error of Apple, the company should have a reasonable support policy for users.

i got same problem with my 13pro max it just suddenly faces green screen of death issue. Couldn’t repair it for free since my phone was almost 14 months old. And this green screen is very common with 13 series but Apple didn’t give official statement about this faulty units! Very disappointed!!!

I tried all troubleshooting steps available online but still green screen. I will go straight to apple repair and claim my limited warranty. Hope apple will make an action to this inefficiencies in their factory problem. We are your loyal customer and kindly acknowledge it please. Thank you.

I have also defending this green issue and I have big trust on my iphone and apple company but apple are frouding company and not caring about customer customer service are soo poor are not working on issue andd without any problems my device are on green screen I have not able to set new display on mobile because my device are out of warranty but I have trusting on apple company but still that's apple service and apple company very poor working not caring about customer

Thank you Apple for good work

Same thing happened to my phone also and I'm confused as some people told me the screen needs to be changed and one person also said it's software issues... Apple unable to find solution to this problem, I hope someone can help here please. Football Highlights Video

I’m using iPhone 13 Pro. It’s only been 18 months. I recently upgraded the software to iOS 16.6 and ran into this issue. I consulted Apple’s service provider and their recommendation was to replace the screen which would cost around 28k INR. They said that it would take around 5 to 7 days.

I checked with a local service provider. The problem was with the voltage supply to the screen. They were able to fix the issue without replacing the screen (at much lower price). My phone is working fine now.

I think that the Apple’s recommendation to replace the entire screen is very vague and expensive. Besides, this issue seems to be caused by or related to the software update to iOS 16.6. They should really look into this and definitely provide more cost optimized and tailored solution for fixing this.

I have purchased Iphone 13Pro max on MAY 2022 with RS140000. Recently I have updated the software to 16.5 version, from then my mobile is getting green screen issue. I have visited apple authorized service centers they have diagnosis the phone and confirm that issue is not with external damage. As warrant expires in 1year they are saying it will coast more then 30K for screen replacement.

I tried with apple customer support for help regarding the problem(root cause is 16 version updated by apple)they are saying we can't help you because it not there in Apple Services Programmers.

Dont get panic!

Hiii All,

This is the common issue you may face with the Iphone 13/14 pro/max models.

I also own iphone 13pro Max and I faced the same green issue.

The screen automatically turned green.

My phone was out of warranty and I purchased it from US.

I visited nearest apple authorised store in India and submitted the phone.

They checked for physical damages as there were none they agreed to replace the display free of cost. (you should have a legal bill for the iPhone issued by an authorised seller)

Just remember do not open the phone in any local shop or do not try anything on your own. Immediately run to nearest Apple Authorised service center.

I do have the same case. and apple service center recommendation is to replace the screen and billed under customer. I think Apple should look on to this, it might be a hardware bug