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iPhone Green Screen

My 13 Pro is facing the green screen of death issue, what can be done to fix it?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Mar 1, 2023 11:22 PM

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Question marked as Top-ranking reply

Posted on Jul 20, 2023 7:13 AM

My new Iphone 14 pro max is just under 5 months old and suddenly yesterday, it starts flickering green lines on screen while using and after 2-3 hours, the entire screen turned green. This is really a serious issue seen in new pro and pro max models of iPhone, Apple must do something regarding this.

126 replies

Jul 5, 2023 4:37 PM in response to Tara_I

Try putting your phone in freezer lol I know it’s little strange but it’s the only thing that works for mine. If I put it to sleep it won’t wake back up till I put it in freezer. I’ve tried EVERYTHING hope it helps someone. I really hope apple does right thing as well! I took really really good care of my phone cuz I’m a little tough on them and this is what I get lol I was so ******

Aug 21, 2023 9:20 AM in response to Shadhu

I have also defending this green issue and I have big trust on my iphone and apple company but apple are frouding company and not caring about customer customer service are soo poor are not working on issue andd without any problems my device are on green screen I have not able to set new display on mobile because my device are out of warranty but I have trusting on apple company but still that's apple service and apple company very poor working not caring about customer

Thank you Apple for good work

Aug 26, 2023 11:27 AM in response to Shadhu

I’m using iPhone 13 Pro. It’s only been 18 months. I recently upgraded the software to iOS 16.6 and ran into this issue. I consulted Apple’s service provider and their recommendation was to replace the screen which would cost around 28k INR. They said that it would take around 5 to 7 days.


I checked with a local service provider. The problem was with the voltage supply to the screen. They were able to fix the issue without replacing the screen (at much lower price). My phone is working fine now.


I think that the Apple’s recommendation to replace the entire screen is very vague and expensive. Besides, this issue seems to be caused by or related to the software update to iOS 16.6. They should really look into this and definitely provide more cost optimized and tailored solution for fixing this.

Aug 26, 2023 11:23 AM in response to JamieLai

JamieLai wrote:

I don't think Apple will hear us(I hope I'm wrong)...

They won't "hear" you in this forum. This is a user-to-user forum and Apple doesn't read here for feedback or suggestions. However, you can let them know your concerns here:


Product Feedback - Apple


Or by contacting Apply using the Support link at the bottom left of every page of these forums.

Oct 12, 2023 8:34 AM in response to Riteshmahala

Riteshmahala wrote:

Please apple fix green screen problem iphone 13 series
iphone 13 all series facing this problem

Apple does not read here in this user-to-user forum for feedback or suggestions.


If you want help directly from Apple, start with the Support link at the bottom left of every page of these forums.


If you want to leave feedback, start here:


Product Feedback - Apple

iPhone Green Screen

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