iPhone Green Screen

Hope some moderator of this community may highlight this topic

Try putting your phone in freezer lol I know it’s little strange but it’s the only thing that works for mine. If I put it to sleep it won’t wake back up till I put it in freezer. I’ve tried EVERYTHING hope it helps someone. I really hope apple does right thing as well! I took really really good care of my phone cuz I’m a little tough on them and this is what I get lol I was so ******

JamieLai wrote:

I don't think Apple will hear us(I hope I'm wrong)...

They won't "hear" you in this forum. This is a user-to-user forum and Apple doesn't read here for feedback or suggestions. However, you can let them know your concerns here:

Product Feedback - Apple

Or by contacting Apply using the Support link at the bottom left of every page of these forums.

Riteshmahala wrote:

Please apple fix green screen problem iphone 13 series

iphone 13 all series facing this problem

Apple does not read here in this user-to-user forum for feedback or suggestions.

If you want help directly from Apple, start with the Support link at the bottom left of every page of these forums.

If you want to leave feedback, start here:

Product Feedback - Apple

No one care this issue.

iphone 13, 14 and 15 have the same problem, so its a fault of iphone manufacturing. Apple should change it for free.

Another one happening here. 14 Pro Max. Was sitting there and when we picked it up to use it, it was green.

I took it to an Apple service center. They said many phones are coming in with that problem. I had to pay over $100 to get it fixed since I depend on my phone for everything. Apple, will you reimburse the cost? This is supposedly due to software update.

Yes! The same thing happened to my phone this morning, Its only 14 months old and apple said I have to replace the screen for more than $400 which is ridiculous given the fact that there have been so many cases of green screens recently. I hope Apple do the right thing and look into this.

Happened to my IPhone 13 Promax this morning. Barely 13 months of use. Suddenly became green while using IMessage. Took it to the service center, they are charging me 22,000Php to replace the screen. This excluding the charge for diagnosis.

I just got the green screen on my 13 pro max. It was running well all the while. The iOS was only updated recently so it should be related to the software.

Found an online repair software Tuneskit that claims can repair the issue by plugging in the iPhone to the laptop. It requires a paid subscription so I did not pursue.

Ive also just checked 3rd party shops are offering repair of the green screen problem in 20mins.

It seem like the problem is affecting mostly iPhone 13 models after the iOS update.

I had faced similar issue of green screen after 19 months of purchase. When I asked the service centre they said it will be Rs 33530/- and also when I asked to return the old display they said the return of old one would cost extra 6000/-. I don’t understand the logic of charging extra when we are already paying for the new replacement screen. To return back the old one why they are charging extra? I have been an iPhone user for more than 10 years of various models but I am very unhappy with the quality of phones that are produced now as frequently there are problems coming for these new iPhones. Hope company looks into it or else many unhappy customers like me will just go for other models and long term it will be questionable for apple to sell and find loyal customers to buy their products. I lost trust and very unhappy with their service

Whats wrong with Iphone 13 Pro ? my phone is barely 1.5 years old and the screen turned green. As i can see lot of users all over the world have faced the similar issue , still apple has no concern over it . after spending over a lakh ruppees you want us to pay another 31000 because of your defect. how is this relevent . @apple i hope you see through this matter as soon as possible and refer back. Or else a case in consumer forums is all to do.

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Same here, my mum's iphone 13 Pro Max got the same issue...turn to green screen suddenly, I had go to Apple shop or online support, they told me no way to fix it for free as it's already out of warrenty, I had told them I use iphone since iphone 3gs, it's ridiculous that users need to pay the repair fee due to the manufacturer defect.

I don't think Apple will hear us(I hope I'm wrong)...

Having same problem in iphone 13 pro. Reached out to customer service multiple times but they just suggested to go for display replacement and wait for any service program from Apple and its been a month for the same.

Since its software vs hardware compatibility issue Apple should take it at their end rather charging hefty amount from consumers.

iphone 13 pro : serial number: WN***2NX

[Edited by Moderator]