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Shadhu Author

Level 1

21 points

iPhone Green Screen

My 13 Pro is facing the green screen of death issue, what can be done to fix it?

[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Mar 1, 2023 11:22 PM

Apple recommended

ProustGiulio

Community+ 2023

Level 10

205,236 points

Check if it is a temporary glitch, by using these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

Posted on Mar 2, 2023 12:02 AM

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Similar questions

51 replies

Aug 28, 2023 11:55 PM in response to Shadhu

My iPhone 13 (1 year 7 months old) screen turned green. contacted customer care and went to the service center they said that the screen has to be replaced and it cost 28500/- totally disappointed with Apple.

Aug 29, 2023 4:43 AM in response to Tara_I

Apple should consider fixing this issue free of cost , although problem is with only 2 sockets which stops or starts malfunctioning, Apple technicians are recommending to replace screen and ribbon.

Aug 29, 2023 7:00 AM in response to khurrumv1

Apple is not reading here for feedback or suggestions. You can, however, let them know your concerns here:

Product Feedback - Apple

Aug 29, 2023 8:25 AM in response to ProustGiulio

Apple store and Authorized repair shops are recommending replacement of LCD screen and ribbon they are charging from range $200 to $349

Aug 29, 2023 8:29 AM in response to Shadhu

Apple Authorized technicians are recommending completely change new LCD screen and ribbon but actually there are 2 sockets behind screen which need to be fixed

check video by Malaysian Apple Repair shop on YouTube

smita259

Level 1

8 points

Sep 1, 2023 12:40 AM in response to Shadhu

I recently encountered a similar problem where my phone display suddenly turned green. I knew the phone was working coz I was able to unlock my phone by memory of the keypad. I took it to an Apple outlet where they told me that my display is damaged and needs to be replaced. And this would cost me 32000/-.

this happened on 26th August 2023.

then for the next two days my phone was switched off. On 31st August when I switched it on again the display turned to a moss green colour and had horizontal flickering lines.

today, on 1st September 2023 the green display was lighter, so I connected the phones to iTunes on my PC and force started it two times and the green display suddenly disappeared and my phone is back to normal.

I don’t know how it happened. But had encountered a similar problem in February 2023. Then also the problem was fixed after connecting it to iTunes.

As I am not technically sound and knowledgeable. I feel it is magic that made it work 🤣🤣🤣🤣.

i only hope that I don’t encounter the problem again.

and yeah, when my phone was in hulk mode. I kept taking screenshots. And today when I opened my gallery it was full with them. And it was not the green display. It was a picture of my screen.

hope this is helpful to someone. I know it says nothing much.

iPhone Green Screen