iPhone Green Screen

Hello All,

It was the same issue that I had faced with my 13 pro, after the IOS 16 update. It has been hardly 13 months. It was indeed frustrating. I went to store and they suggested to speak with Apple customer care. Upon long discussions, they had agreed for an exceptional case and repaired it for free. What I can recommend is to speak to the customer care and present your case (since damage has not occurred because of your actions) in a professional manner and there maybe high chances they may cover your costs even if your warranty just lapses 1-2 months ago.

Peace !

Please I am having the same issue here my iPhone 13Pro is having green screen issue and this happened right before my eyes, I was watching videos when it became green and suddenly it became normal and I thought it was network problem but everything was fine and after few minutes it finally became green. My iOS is 17.0.2 I believe that`s the latest version. A friend of mine even recommended iSumsoft iOS Refixer and nothing changed and I`m sure it isn`t a hardware issue because no one would play with iPhone 13 Pro.

My 2nd iPhone 13 Pro Max got white screen now, 1st one got green screen, my 2nd iphone was replaced a new one last year as my phone broken completely, I had paid 600usd to replace a new one, only 1 year, it turned to white screen now

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I updated to IOS 16.x previous month. Now the green screen appear first time. I turned off screen and turn on again, it disappeared. Then 2 mins later, it full green screen. Unluckily my iphone warranty expired. So, Are there anyone here got the replacement for free on this Apple fault? My iphone like new. It was on case since day1.

I have green screen issue in my iphone 13, I visited Apple service center in BKC, Bandra Mumbai, the Staff told me its hardware issue and you will have to pay 25,500/-, Why I pay this amount, this is not the my fault its apple software issue. I request you to give free services to all the iphone users or atleast give 50% or more discount for your brand value.

Imran_07 wrote:

I request you to give free services to all the iphone users or atleast give 50% or more discount for your brand value.

This is a user-to-user forum. No one here can give you free or discounted iPhones.

Hello Apple support,

I'm writing to this report a green screen issue on my iPhone 13. The issue started after I updated to iOS 17.0.3 I've tried resetting my phone but problem not solved, but the issue persists. @Apple @AppleSupport @tim_cook please look into this. Please take action this issue

I had a similar issue, post updating to IOS 16. My device was Out of Warranty and was at the service center for 1 month, while I was back and forth with customer support to get an exception. Unfortunately, I was denied an exception since my product had been 4 months Out of Warranty. Here comes the surprise, post collecting my phone the green screen suddenly disappeared and I was able to access my phone. I immediately updated to IOS17 post which the green screen has not appeared till now.

I was lucky, but I do understand many are not. While talking to customer service they had post diagnosis mentioned that the software update had triggered the green screen due to a hardware flaw. I find this no fault of the customer and more of Apple selling phone which will only last an year. Lost my complete confidence in the brand.

I have gifted iPhone to my wife on marriage anniversary and now it shown full green screen. Apple personal told us that phone is not under warranty so they not able to repair it and all cost should be born by us only.

It was very painful for us that without our mistake such green issue should be resolved by company only.

Now we decided that we will repair on general some mobile store and sold it on cashify and will purchase Samsung or one plus.

Now we have take a owth that we will never purchase iPhone again.

Worst and 3rd class experience with such ghatiya phone and service.

You should throw it or break it. Because Apple is cheap company they had introduce green screen issue to sale its product. Because my phone is not under warranty so Apple said that you should bear cost. This phone i have gifted to my wife. Now we have no trust on apple. We had repair on general mobile shop and will sale on cashify. And buy new lovely Samsung or one plus. But not cheap ghatiya worst i phone in ever in life.

I know a few tricks to fix this issue. You can try using these tricks.

1. If you missed the update, you should update your iPhone.

2. You may have installed a third-party app on your iPhone. Uninstall the app and check if this fixes your issue.

3. Reset all settings on your iPhone.

Lastly, you can check your iPhone if it's still under warranty. Visit Apple device's coverage page to check your iPhone's warranty.

My device has been fixed now by one of premium partners of apple in the Philippines which is Mobile Care, the process is 2 hours. But I received my Iphone 14 PM after 1 and half hours, no additional payment needed since still under warranty.

Hello i have the same issue with my iphone 13 promax it was yellow screen po, i went to Mobile Care and assessment was to replace the screen but still needs further check up and will take like 2-4 weeks po. How cone you got your phone in 2 hours po?

I bought iphone 13 pro max in 2021 .the iphone performance good suddenly a day the screen become green and hanged after 5minutes it become normal this process repeated for 3times after the screen permanently become green screen. My phone has no tint or damages .I want free screen replacement.

apple feels like a scam now, have not drooped once and this green screen happens and its completely apples fault and Apple wants us to pay 40k for their fault apple solve this issue early as possible not paying a single penny remember i am using Apple serivces like clouds and all so fix it as soon as possible learn from one plus as they also had the similar issu but they care about their customers revies and fixed it without any cost so please do fix it not going to apple service center for ridiculas amount and not only me every green screen customers are angry with apple just open youtube