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iPhone Green Screen

My 13 Pro is facing the green screen of death issue, what can be done to fix it?


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 15

Posted on Mar 1, 2023 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 7:13 AM

My new Iphone 14 pro max is just under 5 months old and suddenly yesterday, it starts flickering green lines on screen while using and after 2-3 hours, the entire screen turned green. This is really a serious issue seen in new pro and pro max models of iPhone, Apple must do something regarding this.

126 replies

Oct 18, 2023 1:34 AM in response to Shadhu

I had a similar issue, post updating to IOS 16. My device was Out of Warranty and was at the service center for 1 month, while I was back and forth with customer support to get an exception. Unfortunately, I was denied an exception since my product had been 4 months Out of Warranty. Here comes the surprise, post collecting my phone the green screen suddenly disappeared and I was able to access my phone. I immediately updated to IOS17 post which the green screen has not appeared till now.

I was lucky, but I do understand many are not. While talking to customer service they had post diagnosis mentioned that the software update had triggered the green screen due to a hardware flaw. I find this no fault of the customer and more of Apple selling phone which will only last an year. Lost my complete confidence in the brand.

Oct 28, 2023 5:59 AM in response to Shadhu

I have gifted iPhone to my wife on marriage anniversary and now it shown full green screen. Apple personal told us that phone is not under warranty so they not able to repair it and all cost should be born by us only.


It was very painful for us that without our mistake such green issue should be resolved by company only.


Now we decided that we will repair on general some mobile store and sold it on cashify and will purchase Samsung or one plus.


Now we have take a owth that we will never purchase iPhone again.


Worst and 3rd class experience with such ghatiya phone and service.

Oct 29, 2023 7:38 AM in response to Jaywon3

You should throw it or break it. Because Apple is cheap company they had introduce green screen issue to sale its product. Because my phone is not under warranty so Apple said that you should bear cost. This phone i have gifted to my wife. Now we have no trust on apple. We had repair on general mobile shop and will sale on cashify. And buy new lovely Samsung or one plus. But not cheap ghatiya worst i phone in ever in life.

Nov 15, 2023 10:55 PM in response to Shadhu

I know a few tricks to fix this issue. You can try using these tricks.

1. If you missed the update, you should update your iPhone.

2. You may have installed a third-party app on your iPhone. Uninstall the app and check if this fixes your issue.

3. Reset all settings on your iPhone.


Lastly, you can check your iPhone if it's still under warranty. Visit Apple device's coverage page to check your iPhone's warranty.

Jan 9, 2024 1:03 AM in response to Shadhu

apple feels like a scam now, have not drooped once and this green screen happens and its completely apples fault and Apple wants us to pay 40k for their fault apple solve this issue early as possible not paying a single penny remember i am using Apple serivces like clouds and all so fix it as soon as possible learn from one plus as they also had the similar issu but they care about their customers revies and fixed it without any cost so please do fix it not going to apple service center for ridiculas amount and not only me every green screen customers are angry with apple just open youtube

Jan 15, 2024 5:37 PM in response to Shadhu

Same thing happened to me today. iPhone 14promax. 2 weeks past 1 year warranty. Had to pay $421 after tax for the new screen. $50 for a new screen protector and $200 for apple care because I’m not getting screwed again by them. This is b.s. it’s a hardware issue. I didn’t cause this problem. I feel like I just got raped. If it was my fault…I understand. But after spending $1200 on a phone a year ago I shouldn’t have to pay $400 to repair their defective screen.

Jun 21, 2024 1:10 AM in response to Shadhu

Had the same issue while I was travelling, went to an Apple Store in Bangkok and I was told that the screen can be repaired for free but had to wait for 7-14 days, but I weren’t staying that long so I waited until I came back to Hong Kong.

Went to the Causeway Bay Apple Store, suddenly I was told I had to pay 2500HKD to repair, no free repair cause the problem was not listed in the ‘Known Problem’ in their website (tho numerous reports here). Absolute nonsense. Apple is so disappointing. Definitely will rethink if I should trust Apple again when buying my next phone.

iPhone Green Screen

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