iPhone Green Screen

I recently encountered a similar problem where my phone display suddenly turned green. I knew the phone was working coz I was able to unlock my phone by memory of the keypad. I took it to an Apple outlet where they told me that my display is damaged and needs to be replaced. And this would cost me 32000/-.

this happened on 26th August 2023.

then for the next two days my phone was switched off. On 31st August when I switched it on again the display turned to a moss green colour and had horizontal flickering lines.

today, on 1st September 2023 the green display was lighter, so I connected the phones to iTunes on my PC and force started it two times and the green display suddenly disappeared and my phone is back to normal.

I don’t know how it happened. But had encountered a similar problem in February 2023. Then also the problem was fixed after connecting it to iTunes.

As I am not technically sound and knowledgeable. I feel it is magic that made it work 🤣🤣🤣🤣.

i only hope that I don’t encounter the problem again.

and yeah, when my phone was in hulk mode. I kept taking screenshots. And today when I opened my gallery it was full with them. And it was not the green display. It was a picture of my screen.

hope this is helpful to someone. I know it says nothing much.

Having same problem in iphone 13 pro. Reached out to customer service multiple times but they just suggested to go for display replacement and wait for any service program from Apple and its been a month for the same.

Since its software vs hardware compatibility issue Apple should take it at their end rather charging hefty amount from consumers.

iphone 13 pro : serial number: WN***2NX

[Edited by Moderator]

Try connecting it to latest version of iTunes on PC using USB cable and force restart the phone.

i had similar issue which got resolved after I did the same procedure.

1. Connect USB cable to PC
2. open iTunes app
3. connect USB cable to iPhone
4. force restart - press volume up key and release immediately , then press volume down key and release immediately. Then press and hold power button.

repeat this steps at least 3-4 times.

See if this works. Coz it surely worked for me.

all the best

Please I am having the same issue here my iPhone 13Pro is having green screen issue and this happened right before my eyes, I was watching videos when it became green and suddenly it became normal and I thought it was network problem but everything was fine and after few minutes it finally became green. My iOS is 17.0.2 I believe that`s the latest version. A friend of mine even recommended iSumsoft iOS Refixer and nothing changed and I`m sure it isn`t a hardware issue because no one would play with iPhone 13 Pro.

My 2nd iPhone 13 Pro Max got white screen now, 1st one got green screen, my 2nd iphone was replaced a new one last year as my phone broken completely, I had paid 600usd to replace a new one, only 1 year, it turned to white screen now

[Edited by Moderator]

I updated to IOS 16.x previous month. Now the green screen appear first time. I turned off screen and turn on again, it disappeared. Then 2 mins later, it full green screen. Unluckily my iphone warranty expired. So, Are there anyone here got the replacement for free on this Apple fault? My iphone like new. It was on case since day1.

I have purchased Iphone 13Pro max on MAY 2022 with RS140000. Recently I have updated the software to 16.5 version, from then my mobile is getting green screen issue. I have visited apple authorized service centers they have diagnosis the phone and confirm that issue is not with external damage. As warrant expires in 1year they are saying it will coast more then 30K for screen replacement.

I tried with apple customer support for help regarding the problem(root cause is 16 version updated by apple)they are saying we can't help you because it not there in Apple Services Programmers.

I have green screen issue in my iphone 13, I visited Apple service center in BKC, Bandra Mumbai, the Staff told me its hardware issue and you will have to pay 25,500/-, Why I pay this amount, this is not the my fault its apple software issue. I request you to give free services to all the iphone users or atleast give 50% or more discount for your brand value.

Imran_07 wrote:

I request you to give free services to all the iphone users or atleast give 50% or more discount for your brand value.

This is a user-to-user forum. No one here can give you free or discounted iPhones.

Hello Apple support,

I'm writing to this report a green screen issue on my iPhone 13. The issue started after I updated to iOS 17.0.3 I've tried resetting my phone but problem not solved, but the issue persists. @Apple @AppleSupport @tim_cook please look into this. Please take action this issue

I have gifted iPhone to my wife on marriage anniversary and now it shown full green screen. Apple personal told us that phone is not under warranty so they not able to repair it and all cost should be born by us only.

It was very painful for us that without our mistake such green issue should be resolved by company only.

Now we decided that we will repair on general some mobile store and sold it on cashify and will purchase Samsung or one plus.

Now we have take a owth that we will never purchase iPhone again.

Worst and 3rd class experience with such ghatiya phone and service.

I am happy that due to green issue in my iPhone I was faced the lots of pain due to this.

Now i sell my iPhone and happily purchase Samsung.

Now I phone is not giving quality for money, worst experience of iPhone....company only making profit and ignore customer. I think company should do all such green issue free of cost even the phone is not under warrantee.

We all take owth that we will never use apple product again.

Worst service

You should throw it or break it. Because Apple is cheap company they had introduce green screen issue to sale its product. Because my phone is not under warranty so Apple said that you should bear cost. This phone i have gifted to my wife. Now we have no trust on apple. We had repair on general mobile shop and will sale on cashify. And buy new lovely Samsung or one plus. But not cheap ghatiya worst i phone in ever in life.

I bought iphone 13 pro max in 2021 .the iphone performance good suddenly a day the screen become green and hanged after 5minutes it become normal this process repeated for 3times after the screen permanently become green screen. My phone has no tint or damages .I want free screen replacement.

apple feels like a scam now, have not drooped once and this green screen happens and its completely apples fault and Apple wants us to pay 40k for their fault apple solve this issue early as possible not paying a single penny remember i am using Apple serivces like clouds and all so fix it as soon as possible learn from one plus as they also had the similar issu but they care about their customers revies and fixed it without any cost so please do fix it not going to apple service center for ridiculas amount and not only me every green screen customers are angry with apple just open youtube