Purchased songs playing only first 30 seconds

Purchased album from iTunes. Some songs are only playing the first 30 seconds. This is on my iPhone. Checked my iTunes on my Mac and it’s doing the same thing.

iPhone 14 Pro Max

Posted on Mar 2, 2023 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 11:40 AM

Hello mamoy51a,


Thanks for reaching out to Apple Support Communities. We see you have some questions about playing purchased music on a few of your devices, and we'd like to help. In order to test this further, we'd recommend removing the downloads, and downloading again, to see if the issue remains.


Delete music in the Apple Music app


Redownload music


Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
1) Open the iTunes Store app.
•On your iPhone or iPod touch: At the bottom of your screen, tap More More button, then tap Purchased. 
•On your iPad: Tap Purchased.
2) Tap Music. If you use Family Sharing, tap a family member’s name to see music that they purchased.
3) Find the music that you want to redownload, then tap it.
4) Tap the download button Download button next to a song or album.
Don't see the music that you purchased?

Redownload music from the iTunes Store in the Apple Music app on your Mac
Before you can redownload music that you purchased from the iTunes Store, you need to authorize your Mac using your Apple ID.
1) Open the Apple Music app.
2) From the menu bar at the top of your screen, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased.
3) Find the music that you want to redownload. If you use Family Sharing, choose a family member next to Purchased to see their purchases.
4) Click the download button Download button next to a song or album.

Let us know if this helps.


Regards.

1 reply
Question marked as Top-ranking reply

Mar 4, 2023 11:40 AM in response to mamoy51a

Hello mamoy51a,


Thanks for reaching out to Apple Support Communities. We see you have some questions about playing purchased music on a few of your devices, and we'd like to help. In order to test this further, we'd recommend removing the downloads, and downloading again, to see if the issue remains.


Delete music in the Apple Music app


Redownload music


Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
1) Open the iTunes Store app.
•On your iPhone or iPod touch: At the bottom of your screen, tap More More button, then tap Purchased. 
•On your iPad: Tap Purchased.
2) Tap Music. If you use Family Sharing, tap a family member’s name to see music that they purchased.
3) Find the music that you want to redownload, then tap it.
4) Tap the download button Download button next to a song or album.
Don't see the music that you purchased?

Redownload music from the iTunes Store in the Apple Music app on your Mac
Before you can redownload music that you purchased from the iTunes Store, you need to authorize your Mac using your Apple ID.
1) Open the Apple Music app.
2) From the menu bar at the top of your screen, choose Account > Purchased. If you use Family Sharing, you'll see Family Purchases instead of Purchased.
3) Find the music that you want to redownload. If you use Family Sharing, choose a family member next to Purchased to see their purchases.
4) Click the download button Download button next to a song or album.

Let us know if this helps.


Regards.

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Purchased songs playing only first 30 seconds

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