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nable to download purchased movie

Long story short, I purchased a movie. It was accidentally deleted from my library. Went to re-download it and this is what happens. I have reached out to Support twice here and once via twitter. I've got zero help. Any thoughts?


Step 1 - Click Buy Movie

Step 2- Confirm Buy Movie

Step 3 - Notifies already purchased and asks to re-download

Step 4 - Back to step 1.


No Movie.


https://youtube.com/shorts/coHpu-5Ey20?feature=share


[Re-Titled by Moderator]

Posted on Mar 2, 2023 8:04 AM

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Question marked as Top-ranking reply

Posted on Mar 2, 2023 10:58 PM

This is Apple Support's article:

How to: Redownload TV shows and movies that you purchased - Apple Support


Seems in some cases, you can "stream" a previously purchased movie, yet not download it.


and this one...

What to do: If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support

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nable to download purchased movie

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