Ipad won’t let me complete Apple ID

Im using latest iPad Air 5th gen and I discovered that it won’t let me install apps until I complete my Apple ID. However on the second page of the pop up, where it asks for billing info, it just closes when I click on the state form. And I don’t get my app. And the apps I’m trying to install are free so I don’t see how billing info is relevant.

Posted on Mar 2, 2023 10:12 AM

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Posted on Mar 2, 2023 10:27 AM

While this appears to be a "bug", there is a workaround.

Do you have an iPhone with Apple Wallet? Do you use ApplePay? You could try adding a debit card and using that as your preferred method of payment for all Apple related purchases (including the App Store).


You can also do this on the iPad itself, but you have to use --Settings--Wallet & ApplePay--Scroll down to "Default Card"-- instead of the Wallet App, as the Wallet App doesn't exist on anything but the iPhone.

Here's a link to aid you:

Change or remove the payment cards that you use with Apple Pay - Apple Support


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Question marked as Top-ranking reply

Mar 2, 2023 10:27 AM in response to B123code

While this appears to be a "bug", there is a workaround.

Do you have an iPhone with Apple Wallet? Do you use ApplePay? You could try adding a debit card and using that as your preferred method of payment for all Apple related purchases (including the App Store).


You can also do this on the iPad itself, but you have to use --Settings--Wallet & ApplePay--Scroll down to "Default Card"-- instead of the Wallet App, as the Wallet App doesn't exist on anything but the iPhone.

Here's a link to aid you:

Change or remove the payment cards that you use with Apple Pay - Apple Support


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Ipad won’t let me complete Apple ID

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