took my mac to genius bar they had no fix for me unless i wiped my computer--can you help
Did you get it second hand? If someone else enabled "Find my mac" on it then technically that user is registered as the owner.
There should never be a reason to be concerned about erasing a Mac. To learn how to use Time Machine please read Back up your files with Time Machine on Mac - Apple Support. After Apple fixes your Mac, restore the files you need.
If they couldn’t help you, we probably can’t either.
cannot update my computer says i am not the owner
