Smart Keyboard on iPad Pro return / enter key not working

The return key on my Smart Keyboard is not working. It cannot send messages in the message app. It cannot even add a line break in the Note app. None response at all. It used to be fine.

The enter key is not used for a command in the Full Keyboard Access.

iPad Pro, iPadOS 16

Posted on Mar 3, 2023 3:08 PM

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2 replies

Tom Gewecke

Level 10

121,998 points

Mar 6, 2023 9:19 AM in response to coolNameIsTaken

coolNameIsTaken wrote:

The enter key is not used for a command in the Full Keyboard Access.

If you do have Full Keyboard Access turned on, try turning it totally off, just to make sure it is not causing a problem.

mikeg28806

Community Specialist

Mar 6, 2023 8:29 AM in response to coolNameIsTaken

Thanks for posting in the Apple Support Communities coolNameIsTaken,

Try connecting the Smart Keyboard with another iPad to isolate the issue:

Use your Smart Keyboard Folio or Smart Keyboard with your iPad

If the issue persists, contact Apple Support.

Cheers!

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Smart Keyboard on iPad Pro return / enter key not working

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