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User profile for user: mparkes1
mparkes1 Author
User level: Level 1
4 points

MacBook Pro won’t turn on

My MacBook screen went to sleep then when I touched the mouse it didn’t come back on. The touchpad lit up but that’s it. So I tried everything under the sun but it still won’t come back on. It’s still making noise like the start up noise and find my iphone pings, but that’s it.

MacBook Pro 13″, macOS 13.2

Posted on Mar 3, 2023 3:47 PM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Posted on Mar 3, 2023 4:33 PM

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:



Click ▶︎ macOS User Guide. 📖

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2 replies
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,179 points

Mar 3, 2023 4:33 PM in response to mparkes1

According to Apple:

If your Mac doesn't seem to turn on after you press the power button, follow these steps:


  1. Make sure that your Mac is connected to AC power. If it doesn't have a built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
  2. Press and hold the power button on your Mac for at least 10 seconds, then release.
  3. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID.
  4. If you see no change on your Mac, press and release the power button normally.
  5. If your Mac now turns on but stops at some other screen during startup, follow the steps for when your Mac doesn't start up all the way.


If your Mac still doesn't turn on, get live expert assistance by contacting Customer Support by phone or chat:



Click ▶︎ macOS User Guide. 📖

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MacBook Pro won’t turn on

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