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Network connection

Lately, when I try to download a User Manual for iOS 16.3 in Books (when signed in), The GET button results in a notice that "Network Connection was lost", and retry gives same thing.


Any ideas?

iMac 27″, macOS 10.15

Posted on Mar 5, 2023 8:36 AM

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Question marked as Top-ranking reply

Posted on Mar 5, 2023 8:44 AM

Restart the Mac, and try again.


If you have an add-on first-few-hops VPN client app, remove it and restart.


Restart the Wi-Fi too, as some of those can forget what they’re doing.


Update to newer macOS too, if your iMac supports it.


How to download macOS - Apple Support


Update the Wi-Fi firmware too, if there’s something more current available from the vendor.


1 reply
Question marked as Top-ranking reply

Mar 5, 2023 8:44 AM in response to Ron Ellis

Restart the Mac, and try again.


If you have an add-on first-few-hops VPN client app, remove it and restart.


Restart the Wi-Fi too, as some of those can forget what they’re doing.


Update to newer macOS too, if your iMac supports it.


How to download macOS - Apple Support


Update the Wi-Fi firmware too, if there’s something more current available from the vendor.


Network connection

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