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Ron Ellis Author

Level 1

96 points

Network connection

Lately, when I try to download a User Manual for iOS 16.3 in Books (when signed in), The GET button results in a notice that "Network Connection was lost", and retry gives same thing.

Any ideas?

iMac 27″, macOS 10.15

Posted on Mar 5, 2023 8:36 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,211 points

Posted on Mar 5, 2023 8:44 AM

Restart the Mac, and try again.

If you have an add-on first-few-hops VPN client app, remove it and restart.

Restart the Wi-Fi too, as some of those can forget what they’re doing.

Update to newer macOS too, if your iMac supports it.

How to download macOS - Apple Support

Update the Wi-Fi firmware too, if there’s something more current available from the vendor.

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Network connection

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