iMac locked and bluetooth keyboard won't connect


2013 iMac and Bluetooth will not connect to the keyboard, so I cannot login.

Have tried unplugging , restarting several times but wireless keyboard will not connect.

I've confirmed that the keyboard is working properly after linking it to another mac.

Since the iMac is locked (I have password enabled on start-up and screen saver), I need to enter the password, but I can't because the bluetooth keyboard will not connect.


My next step is presumably to order a USB keyboard and use that to log in and trouble-shoot further, but I certainly don't want to waste money on a USB keyboard if I don't have to.

Is there any other option?



iMac 21.5″, macOS 10.15

Posted on Mar 5, 2023 8:51 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac locked and bluetooth keyboard won't connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.