Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes can’t purchase

I just want to asked why my iTunes can’t buy a coin from my game

iPhone XS Max, iOS 15

Posted on Mar 8, 2023 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2023 12:11 PM

You may need to have a valid payment method on file, even if the app you want to download is free.

You may need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also ⤵️

Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)

Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


-----

See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


App Store & iTunes gift card -> Apple Gift Card - Apple (UK)

  • Add money to your Apple Account balance anytime, no gift card needed.

  

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

See also:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


1 reply
Question marked as Top-ranking reply

Mar 8, 2023 12:11 PM in response to hdhs208

You may need to have a valid payment method on file, even if the app you want to download is free.

You may need to Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

 

See also ⤵️

Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)

Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.


-----

See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


App Store & iTunes gift card -> Apple Gift Card - Apple (UK)

  • Add money to your Apple Account balance anytime, no gift card needed.

  

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

See also:

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone

Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)


Prevent in-app purchases from the App Store

Prevent in-app purchases from the App Store – Apple Support (UK)


Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


iTunes can’t purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.