Macbook Pro - TV App is not showing all movies and not playing movies

Hey there Uiido,

Great job taking those troubleshooting steps already! Let's begin with confirming more details to better understand what's happening, along with ruling out some other possible causes:

1. Have you made sure that you're signed into the same Apple ID for purchased movies as on your older Mac, and iPhone?
2. Does this occur with movies you only downloaded, or does it also occur with movies you try streaming on the internet within the TV app?
3. Any issues streaming videos in other services/websites, such as the YouTube website as one example?
4. Have you tested for the same issue while connected to a different Wi-Fi network?
5. Sometimes unexpected behavior can be resolved with a restart. Check out the section ‘Restart your Mac' here: Shut down or restart your Mac
6. We see you have macOS 13.2, but the latest version is macOS 13.2.1. You can verify this by clicking on the Apple logo at the top left corner of the screen, then on ‘About This Mac’. In case you needed it, this link shows how to first back up, then Update macOS on Mac.

Cheers!

Hey Uiido,

That's good to know. If you haven't already, check your previous purchases to see if the missing movies appear there for redownload. Here's how: Download previous purchases in the Apple TV app on Mac - Apple Support

For the movies that do appear and will not play, delete one of them and download it again to see if a fresh copy helps. If it does, do that with the other movies that do not play. Here's a guide on deleting those, just in case: Delete movies and TV shows in the Apple TV app - Apple Support

Delete movies and TV shows on your Mac

1. Open the Apple TV app.

2. Click Library at the top of the window, then go to Library in the sidebar to find the item that you want to delete.

3. Move your pointer over the item that you want to delete, then click the More Options button .

4. Click Delete from Library, then confirm when prompted.

Let us know how it goes.

Take care!