Extremely Blurry Screen M1 MacBook Pro 16

Hello! I’ve got an M1 MacBook Pro 16 from my work. I’ve been using it just fine, but recently the internal display just randomly got insanely blurry (it’s practically a black screen). I generally use my Mac with an external display connected via thunderbolt usb c, and that works fine. It’s just the internal display.


Is there any way to fix this, or is this just a screen hardware issue? I’ve attached a photo that shows what this looks like during boot, where you might usually see the apple logo and a loading bar. It’s clearly distorted and just barely recognizable. I can still control the laptop, but when I get to the login screen it’s just a big gray blob.

Posted on Mar 8, 2023 6:33 PM

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Posted on Apr 15, 2023 7:25 PM

I have the exact same problem. I signed on to tell others about how I was able to solve it myself. Since I could not see the screen, I connected an HDMI cable to my TV. I booted into recovery mode, which required, closing the screen, which would not let me access the keyboard and mouse, of course. I was able to use a Bluetooth mouse that I had paired while I had access when the TV was connected this let me select the first option in the recovery screen, and then I was able to open the screen and use the keyboard and mouse, to erase the partition and reinstall OS X, I did this in preparation for sending the computer in for service as I did not want to have my proprietary data at risk, but I was surprised to find that once the installation was complete, the screen came back. I’m completing the reinstall now, but the fact that the screen is back on likely means it will stay that way. Fingers crossed…

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123 replies

Feb 12, 2024 1:30 AM in response to Cupid_Bot

Yup, me too. Getting quoted $1000 for the repair and they still have no clue how this happened. My laptop was just in for repair 5 months ago and got the logic board replaced, that was weeks before my warranty went out, now that my warranty is completely out, of course this happens and they won’t be responsible for this. Crazy for a $3200 machine that is 1.5 years old.

Feb 13, 2024 12:17 AM in response to MarcusDL

Guys, I installed a new OS yesterday by mistake before going to bed. I let it sit overnight and when I woke up, the screen was working again for a minute, before going back to blurry again. Is this really a screen defect or perhaps just a connection or OS issue? Apple wont answer this and tells me to replace the entire thing, but I think we are being somewhat scammed here.

Feb 13, 2024 3:25 PM in response to yzksmith

Today, all of a sudden, my screen went into this mode where the screen is extremely blurred. Connecting an external screen confirmed everything works except the screen. I’m booked at an Apple Store tomorrow.


I’m so so disappointed, my MacBook Pro is the 16 inch model and it’s only 1 year and 2 weeks old! Spent over £2,500, fingers crossed it will be sorted tomorrow.


This is my first MacBook Pro ever, it’s been so extremely well looked after!!! Not a scratch on it, then this happens.

Feb 26, 2024 12:23 AM in response to Cupid_Bot

Just happened to my launch day 16" M2 Max MBP as well. Was sitting with the laptop in my lap, watching something on the TV, didn't even touch the MBP (besides it being in my lap of course), looked down and the screen was like this. It was charging using the MagSafe 3 adapter from the 140W brick the computer shipped with when it happened.


Rebooted a bunch of times, tried that Better Display app to turn it off and on again. About to try SMC reset but from the looks of this thread it doesn't sound promising...

Apr 16, 2024 12:19 AM in response to Cupid_Bot

I am Ugandan and this happened to me. I am very heart broken. 💔

This was my first MacBook and the most expensive thing I have ever bought in my life. I used it for school studies and music production. And now I can’t access my music and work in my laptop. I bought my MacBook when I was studying in the UK for about 2500 pounds from an Apple Store. I am now in Uganda and have no access to any Apple stores here. And the only service store here charges about 1450 dollars for a new screen to be imported. It’s been two months since this happened and I am still stranded.

Hopefully God will make a way for me to get my machine back ❤️🙏🏿

Apr 23, 2024 2:38 PM in response to Cupid_Bot

Got this issue this evening with my M1 MBP 16" in exactly 17 months since I've purchased it here in Ukraine.

I saw one post in this thread where the poster admits he was using it with the USB-supplied power, which is exactly my case. My Dell P2723QE provides 90W, but frankly, I doubt it has to do anything with the display issue.


I don't have any hope to resolve it via the reseller I've purchased it from, but sending email to Tim Cook's address has once magically helped in an almost identical case I had in 2014 with another MBP, early 2011's 15 inch one. Though, chances at this route are minuscule as well.

Apr 23, 2024 11:17 PM in response to Cupid_Bot

My M1 MBP purchased in Ukraine in November 2022 (so, out of warranty) went out yesterday. Same symptoms – dark screen with very faint contours of my desktop picture, and still works with external display likewise.


I've tried to turn it off and on with a BetterDisplay, but clearly with the same negative result as everyone here.


Apple magic in action – buy a premium laptop for $2.5k and get a desktop instead in a mere 17 months.

May 11, 2024 7:01 PM in response to Cupid_Bot

This is extremely frustrating. No accidental drops or spills. No use of third party charging cables or accessories. I’m using safari and then all of a sudden a dark and blurry screen. I hope someone can help me address this. This might be my last Apple product. I didn’t spend 2k dollars for this to happen. Best case scenario I pay a hefty fee and still have to wait weeks before I have a functioning laptop again.

May 15, 2024 5:56 PM in response to GeorgBor

It’s unfortunate. I’m hoping to get some information from Apple or someone who does repairs to confirm the most likely cause of the issue. It seems like a backlight flex cable type of issue but who knows. Tried to share my experiences with support on here, in regard to addressing and identifying the issue but it was flagged for some reason. Long story short, it will set you back around $800 USD. We’re gunna have to sit tight and see if higher frequency of complaints of the same issue result in recall.

May 15, 2024 6:08 PM in response to Cupid_Bot

From my research, it appears the blur is because the computer remains in IDLE mode, and can sometimes lose its backlight also but I think its still in sleep mode rather than a backlight issue.


The reason I think this is because mine was broken and after a year I updated the software and everything worked as normal for a day and then it went blurry, so its not a backlight issue as software fixed it.


The cause is the Lid sensor. When you open the computer, the lid sensor normally would turn on your computer, the M1 model and up, uses magnets around the lid sensor and these magnets need calibration.


I can link a video on potentially how to fix this or to see further what I mean, but this is a serious issue apple needs to address. If you lean your phone up against the screen or leave the battery charger in for long periods it could change the magnet of the lid sensor.


https://www.youtube.com/watch?v=u18D_NPGhzQ

May 16, 2024 1:56 AM in response to Alexandraagreen

In the beginning, I also thought, it was the lid angle sensor. I replaced the angle sensor and it seems like the issue still persists! However, the angle sensor probably works perfectly fine. It detects opening of the MacBook (boots when being shut down) as well as closing the lid because the camera is unavailable when being closed.


Still, the screen doesn't seem completely broken as it works (sometimes) during diagnostics mode. :|

May 25, 2024 7:43 AM in response to Cupid_Bot

same problem here ~ i'm from berlin germany and went to the applestore yesterday ~ the guy wouldn't even acknowledge the problem.. the store had such bright lights, that you couldnt even see the display turning on. i told him we would need to go to a darker enviroment and he told me that they dont do this kind of troubleshooting. instead he blamed the displaydefect on a microsmall dent in the glass. i was 6month past warranty. payed 3800€ for this macbook ~ repair cost were around 900€.


i think there needs to be some class action suit for this matter..

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Extremely Blurry Screen M1 MacBook Pro 16

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