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Cupid_Bot Author

Level 1

42 points

Extremely Blurry Screen M1 MacBook Pro 16

Hello! I’ve got an M1 MacBook Pro 16 from my work. I’ve been using it just fine, but recently the internal display just randomly got insanely blurry (it’s practically a black screen). I generally use my Mac with an external display connected via thunderbolt usb c, and that works fine. It’s just the internal display.

Is there any way to fix this, or is this just a screen hardware issue? I’ve attached a photo that shows what this looks like during boot, where you might usually see the apple logo and a loading bar. It’s clearly distorted and just barely recognizable. I can still control the laptop, but when I get to the login screen it’s just a big gray blob.

Posted on Mar 8, 2023 6:33 PM

Top-ranking reply

recluse8

Level 1

50 points

Posted on Nov 17, 2023 10:51 AM

Yes, and if Apple refuses to provide a satisfying solution, we should consider a class action.

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Similar questions

122 replies

Apr 3, 2023 2:51 AM in response to Grant Bennet-Alder

No, I don't.

For me fixing it required the change of the display, but on my laptop there was also a very small(which I initially missed), but visible crack.

Mar 24, 2023 3:02 PM in response to Cupid_Bot

The screen you are showing is similar to what you would see if your Mac has been idle and timed you out. It is inviting you to enter your password to get access again. the background is blurred by design, not due to any failure.

The settings is in

System preferences > Security & Privacy > General ...

[√] require password nnn minutes after sleep or screensaver begins

recluse8

Level 1

50 points

Oct 23, 2023 2:33 PM in response to Cupid_Bot

This is mine

ALEXURG

Level 1

21 points

Dec 20, 2023 1:12 PM in response to Cupid_Bot

mine too!

Mar 24, 2023 2:48 PM in response to Cupid_Bot

I just got exactly the same problem, have you solved it somehow?

@Cupid_Bot

May 27, 2023 8:52 PM in response to Cupid_Bot

Any updates? I'm going through a similar issue.

Aug 28, 2023 7:35 AM in response to Gritty_Dee

as everyone who has posted here has said, THIS issue was not a MacOS issue for them, and hardware intervention was required to solve the problem.

Sep 12, 2023 9:04 AM in response to Grant Bennet-Alder

No it's a hardware problem with newer MacBooks, it requires a replacement screen.

Oct 21, 2023 9:20 AM in response to trademarked

Please, help us. What did you do to convince Apple replace your display for free?

blanka66

Level 1

14 points

Nov 5, 2023 2:55 PM in response to Cupid_Bot

I have the same problem. it's not the user's fault, it's problem apple's. there should be a fix free within the HW. it's a $4500 and more computer.

ya4dang1

Level 1

20 points

Jan 2, 2024 6:45 PM in response to Grant Bennet-Alder

Yes. Same

shuvaevn

Level 1

44 points

Jan 8, 2024 12:24 PM in response to Work_by_Solo

Yeah, it is fixed but costs 917$ for me here in California

claud1us

Level 1

16 points

Feb 19, 2024 12:31 AM in response to claud1us

Screen replaced for free under Consumer Law by Apple, really pleased I did not have to pay £700. Fantastic service by Apple, it was all done in less than 3 days

Mar 5, 2024 1:08 PM in response to Pepparkakan

Does anyone know if the consumer protection laws work in Canada?

codefln

Level 1

26 points

Apr 17, 2024 1:22 AM in response to GeorgBor

Personally, this happened to me on a new MacBook and it was when I updated to Sonoma 14.4.1. What version did you have?

Extremely Blurry Screen M1 MacBook Pro 16