Can anyone explain error -1005 when trying to download a show on AppleTV+?

My Internet connection slows down significantly in the evenings, making streaming difficult at times. I am trying to download some shows from AppleTV+ to watch when that happens.


Right now my speed is fast enough this morning that I can watch AppleTV+ and other streaming services just fine, but the download of even a single episode crawls along for several minutes and then says stopped, error = -1005.


That happens regardless of the number of downloads I have going, even just 1. It doesn't matter if I have simultaneous downloads on or off.


I just ran an Ookla speed test and currently have 33.88 Mbps down and 6.00 Mpbs up. Latency is 50 idle, 151 during down test, 788 during up test.


I found a different topic, Movie download - Apple Community, but the proposed solution in that thread is for redownloading apps and does not mention this error. I didn't find that any of the steps applied here.


Thank you for any thoughts or advice anyone has.

MacBook Pro 15″, macOS 10.15

Posted on Mar 9, 2023 8:06 AM

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2 replies

Mar 10, 2023 11:19 AM in response to biboarderdude

Hello biboarderdude,


Welcome to Apple Support Communities!


We understand you're getting an error code of -1005 when trying to download some shows from Apple TV+. We're here to help.


The error code you're getting has to do with a connection error. We recommend trying the steps in the article below for help with Wi-Fi.

If your Mac doesn't connect to the Internet over Wi-Fi


The article below could be beneficial to you as well for help connecting to Wi-FI. There could be some kind of interference that is preventing it from connecting. 

Resolve Wi-Fi and Bluetooth issues caused by wireless interference


You can also try the recommended access points for your Wi-Fi by following the steps in this article: Recommended settings for Wi-Fi routers and access points


Have you tried plugging your Mac directly into the network via Ethernet?

Connect your Mac to the internet using Ethernet - Apple Support


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!



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Can anyone explain error -1005 when trying to download a show on AppleTV+?

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