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My Iphone se 2022 doesnt work for id me wallet

I replaced my old apple se with a new SE 2022. Now I can no longer log into I.D. me Wallet. Reinstalled id. me wallet app from Apple store.


Ive been trading messages with I.D. me support for two weeks. They have no idea what the problem is!


My old SE still can connect using WiFi but not my new SE 2022.


Any suggestions?

iPhone SE (3rd generation)

Posted on Mar 9, 2023 9:44 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 9:52 AM

Can you log in to ID.me directly from a browser? If so the issue is with the phone and not your ID.me account.

I would delete the ID.me app, then Force Restart your phone, and then redownload the app. Can you use the app outside of Wallet?

2 replies

Mar 9, 2023 10:51 AM in response to elcpu

  1. Yes I can use my browser (id me tech said to use Chrome) I'm going to id.me website not wallet.
  2. I deleted the app did forced restart and reloaded the app. Still get an error and app wont load.
  3. not sure what you mean of use the app outside of wallet?
  4. There is no app for id.me. You have to use wallet or use browser to id.me
  5. if id. me wallet doesnt work, its useless to me

My Iphone se 2022 doesnt work for id me wallet

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