Failed to add user there was a problem adding the new user. Apple TV. Failed.
I have apple tv + I payed for..
I have I have another user account I own on it. And I'm trying to add another user account I own too.
Apple TV 4K (3rd generation)
Hey elliot2698b,
If you haven't yet, let's try restarting your Apple TV to see if it helps: How to turn off or restart your Apple TV
If your Apple TV isn't responding, restart it with your remote:
* With your Siri Remote (2nd generation or later) or Apple TV Remote (2nd generation or later)*: Hold down the Backand TV/Control Center
buttons. Let go when the light on your device flashes.
* With your Siri Remote (1st generation) or Apple TV Remote (1st generation)*: Hold down the Menu and TV/Control Center
* With your Apple Remote (aluminum or white): Hold down the Menu and Down buttons. Let go when the light on your device flashes.
Let us know how it goes!
Best regards.
Failed to add user
