Billing problems

Hello, I am getting this error message - There is an active subscription on this account that requires at least one payment on file. I have canceled all my subscription but it’s still not letting me remove my card. I can’t see any active subscription on my device because they are all inactive. Help please.

Posted on Mar 10, 2023 2:13 AM

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1 reply

Niel

Community+ 2026

Level 10

745,279 points

Mar 10, 2023 7:15 AM in response to chidozie163

Ones which haven't expired still count as active. If they all did or you can't wait until they do, click here and ask the iTunes Store staff for assistance.

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Billing problems

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