I’m suddenly having issues w heic images in messages
-system up to date
-connected to internet
-have plenty of storage
so frustrating! I’ve read through prior posts and have turned my phone off, reset but still happens.
anyone else having issues?
is there a fix??!?
thank you!!
[Re-Titled by Moderator]
iPhone XR, iOS 16
I started to have this issue after upgrading my iCloud to a larger storage and inexplicably disabled iCloud Photos "Sync this iPhone". What fixed it for me was to reenable this.
Go to Settings > iCloud > Photos > enable "Sync this iPhone"
Edit: this appear to be a good approach too (site reddit.com)
I get a photo from another iPhone use and can’t see the picture…just says img-heic. Can’t view it, open it, convert it…nothing
I’m having this same issue and it started randomly yesterday, has there been an update on what to do to fix the problem?
If it’s random most likely the image that was sent to you is corrupt or too large for an MMS.
I am having the same issue and it is frustrating!
Sqeeky1 wrote:
Thank you for the information. Unfortunately the photos I need to receive can’t be retaken.
I'm not sure why Apple has done this. I should be able to get any pictures from another iPhone user. Very disappointing.
But thank you for responding!!!
Did you not read the link I posted it makes no mention of retaking pictures, it gives you 3 different ways to fix the issue and you can't do any of it?
Razmee209 are you oblivious or just arrogant? They are having an issue and you are not understanding the issue. Just because you sent a bunch of work arounds doesn’t mean they should ignore the original issue. And then, to top it off you had a condescending tone. “What you can’t do any of wht i told you?” Like the other person is dumb and you are all knowing. I have no idea how you have any points on this forum with answers like that.
This just happened 3 days ago to the photos sent to me, not 2017. I’ve tried ALL the great ideas you suggested and spent 45 minutes searching for solutions and none worked or could even be completed. Apparently this “Apple standard” is a fail. Fix it please!
I am also having the same issue and have not been able to get it fixed!
Me too
Help me with your iCloud password lam Gavin the same issue and have not been able to get it fixed thanks
That worked for several days but now the same problem!!!!
Thank you! Idk why this works but it did work for me. Some wonky glitch I guess.
You’re not alone on the receiving end. The people sending photos don’t know it’s even happening. I call BS.
Which might work if you were able to save it.
Truly infuriating. The Apple Geeks come-up with cryptic innovations instead of being user-focused. I miss Steve Jobs!
I’m suddenly having issues w HEIC images in Messages on my iPhone
