My iPhone 8 Max is totally unresponsive.

JTM84 Said:

"My iPhone 8 Max is totally unresponsive.: My iPhone got unusually hot at top. After that it became totally unresponsive. Any ideas?"

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Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...

Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support

JTM84 Said:

"My iPhone 8 Max is totally unresponsive.: My iPhone got unusually hot at top. After that it became totally unresponsive. Any ideas?"

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Troubleshooting an Overheating iPhone:

There is likely too many processes taking place. So, power off the phone, to let it cool, and then try clearing space.

Try the following:

I. Cool Down the iPhone:

For a few hours, perform the following...

• Power Off: the iPhone for a bit
• Unplug: any Cables
• Place it Atop: a Laptop Cooler
• Keep it in: an open space
• Keep it Out of: direct sunlight

II. Clear Space:

Use my Two User Tips:

• How to Clear Space from your Mobile Device, and What to Clear - User Tip
• How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip.